October 2023 by Klevis Debrova
Went down with my son on a Saturday around 12pm to buy him some football boots. As soon as we went in we could see they have a wide ranging options for football boots. We were looking around and my son found the boots that he liked but there wasn?t his foot size on the shelf. We could see a young english fella around 17-18 but he was quite busy. He still managed to serve us and 3 more other people at the same time. Before we decided to check if the have it in the back we decided to ask some questions about the boots and you could tell he know every detail about it. He also went and checked at the back for my son?s size and he found it. He was a very helpful and polite young fella.
August 2023 by Aznan Nasmi
Staff are ok, but nothing is ever in stock! It's just useless sometimes!
August 2023 by f jiwan
Went with my dad who has poor mobility and normally can?t tolerate standing in shops for long periods of time. Charlotte, from the Isleworth Sports Direct went above and beyond for him and dealt with him in such a kind, helpful manner and brought a selection of sizes to him swiftly and all the while with a smile on her face. We found the right shoe and were on our way. Excellent service from Charlotte, I hope she gets recognised by management for her dedication and customer service skills. Thank you from me and dad!
July 2023 by Oksana Oksana
My daughter got the worst experience in this shop today. She went to buy shorts with her friend, but a security lady asked them to leave the shop and said it in a very bad tone. The girls were shocked and scared. They don't want to come back anymore.I see that the manager does not care about their customers who are the ?engine? for the shop, but maybe they are ok in the position where they are?
June 2023 by Magda Klosowska
Horrible stuff especially the young man on shoes department. He was ignoring me, even it was only me at that point asking for help, he passed and went to talk his colleague. then he was moving like in slow motion. Took one of the shoes and disappeared. From finding the right shoes to paying for them it took me 27 min!
April 2023 by H Y C H Y C
I bought a pair of knee pads today. The middle-aged lady at the till was very kind and helpful, but a young woman at the door wasn't, its good to be respectful even if you don't like your customers
April 2023 by EMP DRUM
I was at this store sport direct ivy bridge this afternoon , I hade 2 pair adidas suite worth £90 ,but I wanted to add one more pair for my self , so I was going to spend at least £140, as I was checking the mens section , this shopkeeper lady with east European accent approached me and said'' we are closed now you can't pay because even the till closed.I asked her , shops usually worn customers closing time and advise ppl to pay what they have in hand how come you didn't do that .Her replay was shocking ,she said , with a very aggressive voice , '' I have said it once ,so you heard me or not is not my problem ''Shockingly very poor mannered and disrespectful shop keeper .
February 2023 by Domenico Di Bucchianico
Shop in terrible condition
November 2022 by Cem ERTEN
Large enough sports store for pretty much every sport type. However, for some type a bit more selection than others, understandably. The selection, sizes may be limited in time but there is good range of brands. It is nearby so I usually go there to check if I can find what I am looking for. The number of staff could be more for that size of a store but at least they always do try to help out. I have so far almost always found what I was looking for.
October 2022 by Hamdullah Jamal
One of the stuff with blonde ???? she very rude I never see employe like this in my life.
August 2022 by Mabel Syrup
I will not waste my time there again. They wouldn't measure my son's feet for shoes. They said guess and they will bring all the shoes closest to our guess. I requested shoes - there was so upsell or suggestions. He just wandered off and when I became impatient and went to look for someone else helpful, he returned with several boxes. I may as well have taken my son in the back warehouse myself.
July 2022 by Rajiv M
It's a decent sized Sports Direct, with a good collection. Parking is free so very handy, with access to an ATM close by at Asda.I bought a tracksuit but I couldn't get as much choices as I see at Hounslow branch. I wish there were more staff.
June 2022 by Tahir Mahmood
We had an amazing customer service experience. The store manager Farhan was absolutely amazing, polite, kind and extremely helpful. Will definitely be coming back to this store. A huge Thank you from all of us.
June 2022 by Mohammad Reza Bayat
The staff is very rude. The variety of products is very low and very poorly arranged.
May 2022 by Goat Parents
Stood in store for over ten mins, not one sales asst approached and stock was being replenished.Customers drive sales.Not fixing the shoes to be straight.Worst service ever.Won't be buying anything and will actively deter others also.
