August 2025 by CHRIS FIDLER
An excellent store, very helpful and particularly useful for passport photos, worth going there rather than doing it yourself. Highly recommended.
June 2025 by Claudia Schlipf
Very quick and efficient as expected.
April 2025 by Jack Worrall
Olia was really helpful with assisting me with the self service machine. First time for everything!
April 2025 by Silvia Bereghici
I recently visited Snappy Snaps Twickenham(14.04.2025) and while the staff were very friendly and helpful, I was quite disappointed with the final result of my order. I had ordered a rectangular photo slate and discussed with a colleague how the image could be adjusted to fit the slate properly. She assured me that we could crop the photo in a way that left borders on the sides so that the important parts of the image wouldn?t be cut off. I made it clear that my priority was for the image to fit, and I was even open to switching products if needed.
The staff member was lovely, patient, and seemed to understand what I wanted, so I felt confident moving ahead. However, when I collected the finished slate, the image did not fit as discussed ? key parts were cut off, and overall, it didn?t look the way we had planned. The colours also seemed off, which I understand can happen with slate, but it added to my disappointment.
I have left my number as well so I expected that if there was anything wrong or any doubts at least to receive a phone call?
What was most frustrating is that when I pointed out the issue, there didn?t seem to be any effort to offer a solution or alternative ? I felt I had no choice but to accept and collect the product as it was. It?s a real shame because the service itself was great, but unfortunately, the final product didn?t meet my expectations. Please do not promise someone a version of the product if you cannot keep it ?
March 2025 by Bhrigu Joshi
It was so frustrating to deal with them. Rude interaction with customer, defaulting in commitment and no sense of regret was my experience.
February 2025 by maria Brent
Great service from Mia and Veronika today, super helpful! 5 star service,? thank you ?
February 2025 by qadir bayez
fantastic service by the whole team. will visit again ,recommended
February 2025 by Katie Thompson
Hollie was fantastic and very helpful. I painted off special photos for friends sponstanious. She took time to assist me. I will return one day . Thank you
February 2025 by Michelle Rudolph
Very helpful, made suggestions, reasonable prices
January 2025 by Alex Knight
Very professional and also very helpful
December 2024 by Abramo Bishai
Amazing team, great customer service!
A special thanks to Hollie for the help, I love the gifts
November 2024 by Jodi Kent
Was served by a girl with short blonde hair, very helpful.
October 2024 by Sean Chance
Friendly people, always very helpful.
October 2024 by Lesley Metthews
Very efficient and fast service with good prices on prints.Also very reasonable passport photos.
October 2024 by Gem P
Very friendly staff and quick service ?
