January 2024 by rene peacock
It is what it is , great for snacks and the odd little treasure
December 2023 by GraffGames
Good prices and have just done a refurb ideal and disabled friendly even for the bigger electric chairs
December 2023 by Stephen O'Connor
Great selection of items at reasonable prices. Busy shop with helpful and friendly staff. An excellent selection of Christmas cards, wrapping paper, decorations and lights. Make sure you bring your own bags because they only have the more expensive ones for sale, £3 and up. A good place to save money.
December 2023 by Marcella Murtas
The Indian elderly employee stopped me in the middle of the shop calling me ?darling? and telling me that my therapy dog is not allowed in the shop.I was shocked as she was super rude and plus I have the right to enter any shop with my therapy dog.She also told me that on that occasion it?s ok and when I replied saying that my dog is a therapy dog she insisted that even if it?s like that if ste allowed me with the dog she would have to allow anyone else. I left the shop shocked and I will never come back.
December 2023 by Simona Jeskilevaite
this is not poundland when the prices are £14this shop just went downhill
November 2023 by Christopher Dolan
Very good nice staff .
November 2023 by Garret Smyth
Very frustrating as the till system was down and they were taking cash only.
October 2023 by Lucy Rigg
Much nicer since they have made the store bigger
August 2023 by Sana Fathima
Budget shop! You can get items for very cheap price. From snacks, chocolates, cosmetics, stationary, house decor, utensils, gardening item. You can find them in one shop. I would not recommend cosmetics to be bought from here if you are brand person.
August 2023 by royalordinance
Staff were handy when a drain detergent leaked on my sleeve.All sorted.
August 2023 by Helen McDonald
It is ok not £1 shop any more.
August 2023 by Billy Boutin
Great shop we need more like this
July 2023 by Merve Erduran
I am writing to express my deep dissatisfaction with the behavior and attitude of a female employee (in her 50s with glasses) at your Poundland store. Today, I encountered a particular worker who, based on my observation, appeared to be elderly. Unfortunately, this is not the first time I have experienced such unpleasant interactions with her, but the incident that took place today was exceptionally distressing.Throughout my visit, the aforementioned employee consistently spoke in a loud and childish manner, displaying a complete disregard for professionalism. Despite previously choosing not to address this issue, her actions today were entirely unacceptable. During my purchase, she deliberately scanned the same item twice, causing the screen to turn blank. When I inquired about the issue, she responded loudly, demanding to know why I was looking at the screen. Her tone was disrespectful and approached the line of aggression. In response, I calmly expressed my dissatisfaction, informing her that I did not appreciate her tone or demeanor. Shockingly, instead of rectifying her behavior, she raised her voice even further.What made this experience particularly distressing was that I was accompanied by my elderly mother. This employee's unprofessional conduct embarrassed us in front of other customers, which I find completely unacceptable.It is important to note that this incident is not an isolated occurrence. I have previously encountered similar issues with this employee, and it is disheartening to witness the lack of improvement or appropriate actions taken to address her behavior.As a loyal customer, I expect Poundland to maintain high standards of customer service and ensure that its employees adhere to expected codes of conduct. The behavior displayed by this employee reflects poorly on her and tarnishes the reputation of your establishment.I kindly request a thorough investigation into this matter and appropriate disciplinary action against the employee in question. Furthermore, I urge you to provide proper training and guidance to your staff to prevent future incidents of this nature.Please take this complaint seriously, and I look forward to receiving a response regarding the steps taken to address this issue.Yours sincerely,
July 2023 by Ali Al-Amili
Situated in the vibrant heart of King Street, Twickenham, Poundland offers an eclectic mix of products and thrifty deals that delight the budget-conscious shopper. This branch lives up to Poundland's reputation of providing an extensive range of goods at excellent value, all within a well-organized and customer-friendly environment.On entry, the layout of the store immediately impresses, with clear, well-signposted aisles and sections that help streamline your shopping experience. The staff at this location are typically friendly and helpful, ever ready to guide you to the product you're looking for.Poundland Twickenham excels in offering a diverse array of merchandise. From kitchenware and cleaning supplies to beauty essentials, snacks, and even a surprising selection of books and DVDs, you're sure to find more than what you initially came in for.In particular, the store's range of household goods stands out, with many branded items available at unbeatable prices. I've also been pleasantly surprised by their seasonal items - from Halloween decorations to Christmas goodies, Poundland never fails to bring a festive touch to your shopping journey.Additionally, for those in need of last-minute gift wrapping or party essentials, this store is a veritable treasure trove. Their stationery and arts and crafts section also deserve a mention, providing a wide variety at prices that are hard to beat.However, it's worth noting that the store can get quite busy, especially during peak hours. This sometimes results in longer wait times at the checkout. A few more staff during these times would vastly improve the customer experience.All in all, Poundland Twickenham provides a unique shopping experience that balances cost, convenience, and variety. It's a perfect place to stop for those essential items or for the thrill of finding unexpected bargains. I'm giving this store a well-deserved four-star rating and highly recommend a visit when you're in the area.
April 2023 by Jack Peters
Replaced all tills with self-service ones... that don't work. They fail to put signs up to tell customers that you can't actually use your own bags even if the tills say you can.. does not honour prices shown on shelves. Need to be extremely careful as to not be overcharged
