December 2023 by O VD
The appearance is getting worse, the fish slices are becoming simply transparent. Still edible, but beginning to look like a joke
November 2023 by Robin Marks
Decent selection let down by not being able to pay by cash and not order from a
October 2023 by Karrie Dohnal
Quick lunch - this is it! Food was yummy but nothing special.
September 2023 by Shonigal Galshoni
The cousin said it's cheap, he lied. The food is fine, not more.
September 2023 by Jakob Thiago Mathias De Souza
I'm disable and the customer care was amazing the Indian lady her name is Renno she so helpful and very polaid with me I really thankfull. Thank you Renno. The food was amazing
September 2023 by Ankita Sendre
The second time in ItSU for sushi ? its was delicious ? the avocado ? veggie version sushi. Thanks for the vegetarian option for sushi.The restaurant is really beautiful specially upstairs.
August 2023 by Nuria Salcedo
We had a take away this evening and we were so surprised when the lady behind the counter put a bag full of rubbish in the bin and went straight to serve again. My husband asked her very politely to wash her hands as we knew she was about to serve our food. She tutted and said "but the rubbish is inside". All she did was just clean them with a bit of hand gel. It really put us off our food.I wonder how well Itsu trains their staff.
July 2023 by Peter Nilsson
A prime example of losing customers. The new system there you can't pick up sushi is ridiculous. I took my custom elsewhere. Also not accepting cash is a also another nail in the coffin for this once good chain.
July 2023 by May Jackson
A new roll-out with order on entry screens for everything.I bought the £5.99 miso and sushi deal which was excellent. It was totally fresh, especially the ginger. So good I returned for another box of sushi later on!
June 2023 by Egor Gurev
It is a fast-food. I have tried rolls in many countries, I don?t know why, but they are making them so awful. Very small, not tasty. All the food is not fresh, the prepare it before. The only advantage is speed, but this is a disaster and disrespect to Japanese food.
June 2023 by Yeen Chan
Same Itsu provisions but great atmosphere and very nice restaurant space.Vegetarian options: Limited optionsKid-friendliness: Ground floor space good for kids
April 2023 by Luca ?Otago?
Great Itsu layed over 2 levels. Very stylish and of course the food it great. Its Itsu ??Below scores are out of 10? Customer Service 9.5? Food Quality 9.5? Atmosphere 9? Presentation 9.5? Products 9.5? Wifi Yes? Location 10?? Parking: Lots of paid parking availableOverall 9.5
April 2023 by Frank Haley
Made a mistake with order, when corrected half full and tofu accidic with minimal leaves.Always check your order.Can do better!
April 2023 by A ?Otago? Lani
Great Itsu layed over 2 levels. Very stylish and of course the food it great. Its Itsu ??Below scores are out of 10? Customer Service 9.5? Food Quality 9.5? Atmosphere 9? Presentation 9.5? Products 9.5? Wifi Yes? Location 10?? Parking: Lots of paid parking availableOverall 9.5
April 2023 by Tom Davies
Not a massive fan of the new ordering system. Feels like I'm in McDonald's (same system) and somehow makes it all feel cheap and impersonal.Food still nice.
