August 2023 by Adam Richmond
Despite the cost of living crisis they will constantly raise prices sneakily without updating the stickers. Then when items scan through at a higher price than they were listed on the shelf for the staff will try to haggle with you. This is unbelievably rude and unprofessional.
May 2023 by Liam
Ravi Shah in the Richmond burrow is a joke of a delivery driver, wouldn?t give me my order due to my second name having a misspelling compared to my ID. I showed him the 2 emails as proof and he still continued to say he can?t give me the order, upon all this he said he will phone customer service and will be back in 5 minutes and never showed up he drove off.
February 2023 by John Turner
Waste of time going in there, never any staff about to serve, all pretending to be busy out the back. If you want cigarettes you have to go and hunt someone down to serve. Most of the staff treat the job as a burden and look miserable.
February 2023 by Chandrakanth Yadamreddy
This place has improved quite a bit from the past few days. Staff are really helpful and its joy shopping at this store.
January 2023 by Gabriella Ghiselli
The store has the best Venezuelan chocolate ice cream, the store opens at 7am and close pretty late at night, is always open at time and have all the essentials, it?s a little bit more expensive that other supermarkets but it works for me as It?s super close to my house
December 2022 by Hameed Said
Great customer service
October 2022 by Tosh Mihalev
I don?t think there is a worst shop in the UK.Lazy rude staff chatting to each other and ignoring customers.Fridges not working, wrong price tags..
July 2022 by Jose Gomes
Close to Richmond civic center and York house gardens.
July 2022 by Dano Hope
This store must the worst in the area, very rude staff and so unwelcoming they certainly don't deserve my custom
December 2021 by kelly leach
I cannot stand this shop. Nobody is ever around to serve and they've not much choice of things and majorly expensive. The security guard jumps on ke every time I walk in there like im some sort of prolific thief and even the pay as you go check out is complicated to use. If I had a choice I would never shop in here.
December 2021 by Graeme Shaw
Had cycled by many times returning to The Roastery on the north side of Kew Bridge. Stopped and shopped as I finally linked my Coop membership card to the Coop app on my mobile. Consequently I had a couple of weekly money off offers an to use. Good to see an old pub reused as a Coop.
November 2021 by chris stone
Poor service at first no one rushing to help, the card readers just totally failed to work. The one star is for the young gentleman who finally came and tried his best to sort it all out, I don't know if he managed it I paid cash in the end.A totally new, underwhelming and unwanted experience in the co-op, I'm so used to excellence.
November 2021 by Phillip Carter
They always seem to have all the stuff you need and staff are good
July 2021 by richard spencersmith
Recently went through deliveroo for a small basic order and half the products were not delivered but charged for, this is disgusting on both the co-op and deliveroo, poor service from both and considering we have tried to contact the shop several times to find out where the stuff is we can?t get through, deliveroo don?t offer refunds and it?s not the first time this has happened. No wonder deliveroo is losing investors!!! Bloody awful service.
July 2021 by Diana Parkes
Appalling service, delivery never arrived today, I had to contact the shop myself only to find they had no driver. Customer care are constantly engaged. I will never order from the Co-op again.
