January 2024 by Enid Melody
Been coming to the West Norwood branch for years - fab service from all the staff, Barry is great along with all the other staff. Special mention to Viraj in the West Norwood Beauty Studio - very charming, meticulous and gives you that personal touch - she is a credit to Superdrug, would give her more stars if able. Thank you Viraj!
December 2023 by Leisa May
I love Superdrugs, but there are some employees who seem unaware of the NHS discount.
December 2023 by Vani Vani
Not good threadin not happy She doesn?t know what he doing I?m not happy at all ????
December 2023 by Shannon Reid
Made an order Sunday online for next day still waiting even delayed flight for this never will I use this branch againa
November 2023 by Corl
Superdrug anti bacterial hand wash last week selling for 89p. This week selling for £1.69 or buy one get second free. I only want one. Rip off. Should not be allowed. Disappointed in shops using this option to put up prices at double the price last week. When I raised this with staff at till she has no answer and look embarrassed.
November 2023 by Mami Cita
Horrible store! Most products are always out of stock reason being lack of staff,although there is stock in the back there is nobody to put this out according to the manager. Manager is very rude and unprofessional, have witnessed this a couple of times firsthand. The younger staff are really helpful and actually try and help when looking for products etc.
October 2023 by Gutix 22
Maybe they considering picking your phone sometimes?Customer service is horrible, no support from you guys at ANY TIME.
July 2023 by Hollie Parry
The male pharmacist is horrible. I went for emergency contraception and he was so judgemental in his tone an demeanour, asking me very private questions loudly in front of other customers. I've been getting the pill when needed for 10 years now and every time, staff usually have the courtesy to either talk in a private room or at least pull me aside to talk to me quietly and seperately from the crowd. I politely asked about the free options (because some pharmacies offer a type of pill for free), completely willing to pay if it wasn't available there, and he treated me as though I was trying to steal something. Awful.
July 2023 by Kelly Downes
Always polite and helpful, good choice of products.
June 2023 by Zoli Timo
Yesterday I've collected from this pharmacy my online ordered medication what I have paid by tablets. They are miscounted them, so I'm shorter with nearly £10. If you can, always check what did you get.
March 2023 by Miss Crowance0685
Always busy but friendly. The staff know me quite well and we've built a lovely rapport shame they've discontinued stocking certain baby products I.e SMA formula and more than often the nappies aren't in stock.
February 2023 by Montana 1nine
Whenever I come into the store, I?m always greeted with pleasant smiles, noticeably by Megi! Very polite and helpful young lady, makes my life easy whenever I have a problem or query, she needs a raise!
February 2023 by Sarah Beney
It's a shambles, hard to get over the counter medicines, whilst I was seen standing there for 30 seconds she walked away from me so she could go and chat and laugh with her co worker , the actual pharmacist was doing his job. Don't bother going there other than for a bar of soap.
February 2023 by Big Balls
Don't bother calling to reorder any prescription as no one will pick up the phone. Awful, awful experience
February 2023 by Gilbert Ranulph
Just had rude customer service from Charlie please feed something your stuff they probably sterving.
