November 2023 by J Evans
Poor / non-existant stock on shelves. My regular Prescriptions are NEVER met in full. Common items missing. Gone from being pleasant and helpful to downright unprofessional and RUDE. I have Prescription items OUTSTANDING SINCE AUGUST; l foolishly attend weekly in the hope they will be delivered and am met with denials and utter rudeness. Told by Pharmacist to 'stop whinging' on Saturday in front of two of his colleagues who looked mortified and retreated in horror. Totally unprofessional and unacceptible. I have regular medication that is needed and prescribed. I had to purchase an alternative last week in desperation and at considerable personal cost. Will be taking the matter further. Bitterly disappointed. A Chemist Monopoly .... they now own Klub Pharmacy too.... is a disservice to the Community and needs investigating.
October 2023 by sabina lavric
If I could post 0 stars I would. Completely useless. Had been dealing with them for 5 years and if that would be my pharmacist I would change them in an instant. They lack proffessialsm, are disrespectful, shout at their clients and what is most important they never have medication on stock, even if it is regular medication. And when you confront them about the problem they lie. I would not recommend this pharmacy to anyone.
July 2023 by Jasmine Ricketts
Lovely friendly team at Pascoe - I really appreciate having them as my local pharmacy!
July 2023 by Marie Ryan
So helpful and friendly
June 2022 by K P
Sharnell helped me today, she was fantastic. I had an issue with my booster vaccination record after a vaccination at a different pharmacy and she knew all about the challenges of the system and how to get the issue rectified and went ahead and tried to sort it all out for me there and then. I've now been able to fix the issue thanks to her advice. Thank you so much for a brilliant customer experience.
March 2022 by Kella Bremner
Found the staff where rude and unprofessional been using this pharmacy for over a year yet they still like to be awkward.I'd recommend the pharmacy across the road
February 2022 by Phoebe
Came to get my booster as a walk in, they were really quick and very friendly!
December 2021 by Kariss Townsend
I am extremely disappointed with the treatment I received over the phone today (23/11/2021). I spoke to a gentleman to enquire about the minimum time between the 1st and 2nd dose of the vaccine. He then quite literally, screamed over the phone at me demanding why I hadn't taken the first vaccine yet (bearing in mind he didn't know whether I was enquiring on behalf of somebody else or not). I could not get a word in edgeways to explain myself, and when I finally did, I explained that not everyone is able to get the vaccine due to underlying problems, allergies, or confidential reasons etc. After this distressing exchange of dialogue, he then responded by saying he understands - which by that point, it was too far gone for me to wholeheartedly accept.As a pharmacist, you are meant to be open, understanding, reassuring, and have your customer's trust to be able to comfortably vocalise any health issues or concerns.Based on my experience, I would not recommend anyone to come to Pascoe Pharmacy if this is the unprofessional treatment and service that they are going to receive from them. Especially around something as sensitive as Covid-19 related issues.I can see some lovely reviews about this pharmacy, but it seems that this one person that I spoke to today has let the rest of the team down. Very disappointing.
December 2021 by V. starr
The staff was friendly and helpful especially when giving helpful advice
November 2021 by MMS B
Very good pharmacy. Customer gets lots of attention as well as good advice. Offers COVID vaccination (booking and walk-in) and flu jabs. Free parking available on off roads.
November 2021 by Marian Tudorache
I got the third vaccine against vaccine 19 and I had the impression that the maid did it for me! I have never had such a painful injection!
November 2021 by Ian Ward
Went here for Covid booster.Was the nearest chemist for me.Very polite and efficient staff.Would use again.
September 2021 by Peter
Pascoe Pharmacy has been providing excellent service to our community for decades. Chris is a true professional. My go to pharmacy.
September 2020 by Nahla Idris
Much prefer this pharmacy to my local Boots. Staff are extremely friendly and always on hand to help. I always have a million and one questions about what?s available/what to take when I?m run down and advice has always been invaluable!
