August 2023 by Devon Wright
A bit annoyed with change of appointment after booking online. Parking a bit tight, but service was great. Customer service V and Ethan very engaging. Very happy. Now the Neutral answers are because I only had a MOT, so the questions don't apply to me.
August 2023 by Lynne Scott
OMG the gentleman called NISH is amazing . I was a little panicked on Sunday morning as my tyre pressure was low and a red light came on. NISH was just opening up and I explained what happened . He was so lovely and took time out and rectified the issue immediately along with checking all the other tyres. Such a polite young man and again THANK YOU NISH for you patience.He needs to be promoted.
July 2023 by Maz
My local garage and go-to for any issues. Always extremely helpful and efficient. Highly recommend.Service: Tires
July 2023 by andrew mingle
Very courteous, friendly and efficient staff.Helped saved me money too by repairing and not replacing a tyre!
July 2023 by AfiyaRiley
Nish have a great customer experience. Even though he was super busy in the day, he managed to sort my car out with speed and I was on my way in no time.
July 2023 by Saad Qureshi
Friendly manager. Person took my keys as soon as I arrived before I even stepped foot in the door. Did my tyre check and got taxi to deliver tyre. Very honest Manager.
June 2023 by Sebastian Day
I have read the mixed reviews for Kwik Fit West Norwood and understand when things might not go to plan, but we have always had a really good service from the team there.Always available, Kwik, friendly, and have sorted us out a couple of times with deals and even a free puncture repair that would normally cost £35!Thanks chaps.
June 2023 by Tim
Did an impromptu replacement on a pair of front tyres for my partner while I wandered over the road for a coffee and a lovely slice of Turkish cheese pastry. Easy going and smooth running experience, seems like a well managed centre and a friendly set of staff.
June 2023 by Reshi
Friendly manager. Person took my keys as soon as I arrived before I even stepped foot in the door. Did my tyre check and got taxi to deliver tyre. Very honest Manager.
May 2023 by Siri Siri
My husband went there to fix the wheel tracking about month ago. A couple of weeks ago my husband noticed something was up with the steering when we all went out for a trip to countryside. It got worse and he didnt feel comfortable driving it anymore so took it to his mechanic who confirmed it was because of a poor job done on the wheel tracking, and as a result was risky to drive....now we have to spend more money! My husband did say it was not the best service at this Kwikfit, they were quite dismissive; and very young lads so basically inexperienced. What a bummer!
May 2023 by Bianca Valido Leach
Nish and his colleagues were extremely helpful and speedy in sorting out our puncture repair. Would definitely recommend the West Norwood Kwikfit team!
April 2023 by Brian McCully
Some Kwik Fits have to be booked in advance now which is a nightmare and not very convenient but Norbury was good. I phoned ahead and was greated courteously. On arrival the staff were friendly and had me back on the road quicker than I expected.Would definitely recommend them
April 2023 by Lilie Lonh
Brought my car for an exhaust check, nish looked it practically straight away, found the problem and resolved it same day for a very good price!! Great service!!Definitely coming back:)
April 2023 by Joy Onikoyi
Helpful team and great service. Dealt with my car promptly and kept me informed for MOT. Will definitely use them again.
March 2023 by Nadia Silva
Some employees do not know what customer service means and are rude when questions are raised