January 2024 by Alex Frost
Perfectly acceptable Travelodge. Not many parking spaces available but easy to find free on-street parking in this location. Room was a little dark but clean and well maintained. Did not have any meals here so cannot comment on catering. Rooms facing on to car park are fairly free from traffic noise.Stayed again in January 2024 and not much to add to above review. Received a friendly welcome. The room was warm even though the outside temperature was minus 5. The wall mounted TV is exceptionally small and the desk chair is very uncomfortable.Noteworthy details: Give the food a miss here. There are plenty of choices nearby for any time of day and a decent sized M&S food store only a two minute walk away.Also worth noting that the hotel seems to struggle with providing hot water for showers at busy times like early morning and late evening.
January 2024 by Larissa Lowe
TV only did 2 channels shower drain was
January 2024 by Lucas Griffin
First time I've ever sent one of these reviews. However, my recent stay at the Travelodge in Whetstone, London was bad enough to warrant one. I booked in for 2 nights (Thu 4th & Fri 5th January). I have to say the trouble started from the moment I checked in on Thursday evening...Upon arrival at the hotel, it would be wrong to say I was greeted at all. The staff were cold natured and blunt throughout my stay, only speaking when spoken to. Even then, their responses weren't overly courteous.Upon booking my stay on the Travelodge website, I was asked if my use was due to business or leisure. I was staying in the area for work, therefore I chose business. When I finally got to my room after a long working day, I was greeted with the news that the Wi-Fi costs £3 per 24 hours?! My phone informed me that I was being done a huge favour with the provision of 30 minutes free Wi-Fi, before it was cut-off and a dialogue box attempted to make me pay. All I can say, is it's lucky I was only here for 2 nights and have a large allowance on mobile data, because otherwise I'd be posting my invoice to Travelodge to cover my increased data usage. How can a hotel room be sold to someone staying over for work in 2024, without free Wi-Fi? Unless someone in management decided this was a nice additional way to line pockets from all the workers, unfortunately condemned, to stay in a Travelodge.My stay included breakfast for the 2 mornings I was in the hotel (when I say included, I mean I had to pay around £10 a day for this privilege). My work required me to start on site at 8am both days and was a 20 minute drive from the hotel. When I got up on the Thursday and went to enter breakfast at 6:55, it was closed, I was informed (only after asking, see previous comment about no-one talking to you unless spoken to) that breakfast opens at 7:00, so I waited 5 minutes. 7:00 came round and the barricade blocking breakfast was still in place, until another guest pushed past. This stayed in place until at least 7:30.Once in the breakfast area I had to peel the cling film off the milk and some other food items myself as this remained in place. I made myself a bowl of cereal after removing the cap to the dispenser myself. I sat there as the hot food slowly trickled out, it was around 7:30 when the full selection was finally available. Therefore, breakfast starts at 7:30 means that's when they start cooking, not when you can eat!I am a vegetarian and vegan sausages are on the menu, pretty much the only exclusive veggie/vegan item on the hot food menu. I ordered some of these, the lady went off to put some on for me, then appeared less than 30 seconds later to apologise that they had no stock of the Quorn sausages.Fast-forward to the Saturday morning. I had timed my arrival at breakfast so that I was not early again, this time arriving at 7:20. Breakfast was closed again. I asked at the counter (if I'd have waited for them to approach me and explain I would have been late for work!), I was informed that breakfast starts at 8:00 on weekend days. As mentioned earlier, I was due to start work at 8:00, therefore I had to leave without the breakfast I paid for.In summary, I had no Wi-Fi, no breakfast on Saturday and none of the main item I was looking to eat on the one breakfast I did have.Safe to say I shan't be staying at Travelodge again.
January 2024 by Michael Quigley
Great location with free parking and good transport links to west end. ( straight through northern line to Tottenham Court Road, Charing Cross).Rooms large and clean but VERY COLD. Our assessable room had no sockets near the bed and nowhere to position my cpap machine other than the floor. Our wet room was freezing with no form of heating in it at all. The breakfast all you can eat buffet only offered scrambled eggs no option for fried etc. Even though the cook was on site.All in all a hotel with some very good points let down by lack of thought by the operators.Rooms: Clean and good size.Walkability: Local tubd station about 10mins steady walk away.Food & drinks: Good selection of eateries near-by.Noteworthy details: Easy access to West End theatre areas.
January 2024 by Harsh Patel
Rooms are a bit small but is vWell cleaned and parking is
January 2024 by michael saunders
We stayed here December 2023, don't stay at this Travelodgewoke up to have a shower we had no hot water, lucky we had hot water by evening.Paid for breakfast that was a disaster only toast, yogurts and hash browns.We complained and asked to see manager, and there was not one in, just gave us a email address to complain to.After complaining sending photo evidence, i get a refund of half the amount we spent on breakfastFound the staff at reception and bar area not very professionalthe answer to most questions was we are having problems at the moment, you bet they are but it needs sorting out.We shall never stay at a Travelodge again
December 2023 by Sorin Ionut
DO NOT RECOMMEND ! FIND OTHER ! Low quality hotel with very cold rooms and window cannot be closed properly (wind blowing). When i asked for another room , they tried to tell me that they are full, after i called callcenter ,open ticket and threatened them with lawyer , they magically found 3 rooms (also cold). Reception told me to call at callcenter , callcenter told me to talk with reception , reception told me to write to customer support , I opened ticket on site and support said that i need to talk with reception.
December 2023 by Cory Brereton
Waited 25 minutes for service at the bar for a single drink. No one else was waiting... then it came to order food and was left waiting another 35 minutes, again with no one else waiting to order. Barman kept going into the back. He was completely not interested in his job. Terrible
November 2023 by Zion Moda
Horrific staff! Had numerous complaints about the attitude of the staff, the state of the rooms etc. hotel manager promised me a voucher and now I?m having to chase that as the hotel manager hasn?t actioned it.
October 2023 by Conor Chaplin
It should be made clear when booking that the parking is extremely limited. "Free parking" implies a normal sized car park on site. I was woken up at 7.30am by the receptionist banging on the door asking if I was the owner of the car inevitably blocking someone in etc. Not amazing for nearly £150...
September 2023 by 749eviez
Me and my friends stayed at this hotel on 22nd September for a gig in Alexandra palace !! As soon as we walked in we was so kindly greeted by Estelle (we had early check in) . She was super friendly and made conversation with us which made the environment feel so calm and pleasant. She had a lovely smile on her face and made everything seem so at ease . Great parking also . Would stay again !! ??
September 2023 by john c
Best thing about this travelodge is the staff who are very helpful and welcoming. Julie in particular went above and begging to assist with my booking.
September 2023 by alexcU856NZ
Great receptionist. Estelle welcomed us as soon as we entered and was so friendly. Check in was quick and easy and she told us about the breakfast which we loved in the morning. Nice touch. All in all Estelle is a great asset to the company and Travelodge should be proud. Would visit again highly recommend.
September 2023 by 629theodoras
Purely positive things to say about my stay. The rooms were clean and the staff were friendly. Estelle on reception was particularly helpful with any questions we had and had such a welcoming attitude when we arrived :)
September 2023 by Sam Sam
The hotel oversold multiple rooms and receptionist misinformed us about the arrangement on compensation for the inconvenience of spending 3hours to be transported and returned to another Travelodge in miles away. As we were directed to speak to Julie the hotel manager, who then refused compensation and claimed her staff was new as a justification for misinforming us about compensation.
