November 2023 by Ekuran Biraku
I would really like to thank the lady on the till named Mira , last time I accidentally dropped my take away coffee and not only took care of the damage I caused but she also offered to replace my coffee. That was absolute professional and I wish we could have more people like that !
November 2023 by Khristian Rawlings
Good place to grab a hot chocolate and a pastry or a coffee or tea if you prefer. They just had a makeover of the interior so it's looks cosy but trendy. Prices are good and it never takes long to get what your order. Define one of the better Costa Coffee shops.
October 2023 by Benyounes Mabrouk
I m very happy with service and the atmosphere there its one off my favourite palaces to have coffee and sit down I have been going there for so many years and I thank the girl call Iza she running that coffee very well and she's hard working girl I thank all member stuff again for the good service I add to that the place looks nice and cleanThank you
October 2023 by Young's Property Maintenance
Staff need to learn customer service, hello sir/madame, please & thank you and also it?s extremely disrespectful when someone hands you money to pay you had them there change not slam it down on the counter say nothing. Unacceptable behaviour it?s pure common courtesy, it?s the same everyday day after day with the trainee barista?s, TRAIN THEM PROPERLY
October 2023 by vintageroseandlace
Do not order from here!!! Placed a Just Eat order which was accepted. Then someone from shop rang me to say one item not available could they offer alternative, as driver was there waiting - I I accepted. Twenty minutes l received a text to say order was cancelled by Costa!!! ???
August 2023 by Amy Mullinger
I have always enjoyed visiting Costa in whetstone. The staff are always kind, helpful and friendly. The new decor is really lovely.The service is always quick and efficient.Plenty of seating outside also.
August 2023 by Malcolm Carruthers
Has just been refurbished...very nice. Coffee is very good!
July 2023 by Jamie Kris
Great team, great coffee, nice costa
July 2023 by Paul Gilbert
Lovely coffees and other drinks as always
July 2023 by lil Gremlins
Food= big fat, as its just rediculously overpriced. £3 for a sliver not slice of tart or such its a joke.However the coffee is lovely and the atmosphere hear is good. The morning crew are super fast and efficient in the morning rush and they really do work at a speedy and super organised pace. Very opriciative that there so efficient and on the ball, when I'm in a rush myself and still half asleep haha.Wheelchair accessibility: Wealchair friendly park in (the over priced) waitroes or loverly boots store and just go through to the high street.
July 2023 by Amir Navazani
Staffs are very helpful very fast.They have very good vibe and they giving you a good feeling that you will enjoy your coffee.It was iranian lady who served me she was very friendly very helpful. I even forgot to scan my costa card then she said nooo fine i will help you to scan it again. Thats the customer service.Vegetarian options: ITs coffee shop so ask for what you needWheelchair accessibility: Yes easy access
June 2023 by Kremena Dimitrova
Visited with my friend and one of the cashier's was hiper arrogant!We asked for a drink the we consume in the past but I think Costa change the name of it,that lady start making fun of what we tried to order,she was super slowly, there was huge que and she was talking around 10 min with other member of the staff (nice girl with long black hair on a ponytail),we end up not buying anything from the shop and have our coffee on different place because of the rude staff that was there. That was on Sunday evening around 15-15:30 .Hope you rude lady can read that and please be nice to your costumers they are paying you salary!!!
May 2023 by Martin O
Pretty dreary for a Costa. Staff seem a bit uninterested. Buy a bottle of water next door in Waitrose and get a free Costa coffee from the Instore machine. Sit on one of the many benches along the high road or in Brook Farm Open Space.
April 2023 by Anthony Sopah
Amazing service, Peter particularly was a complete gent recommended for employee of the year.
March 2023 by Amanjot Kaur
Loved it.They are so warm and welcoming
