August 2023 by Anamaria Balea
I waited 30 minutes to be helped with a size and I was not served because I was told that it is not personal on clothes, it is only on shoes.
July 2023 by SuperMadmax1965
Went in for a couple of cheap footballs for the kids. Got a good deal,cheaper to buy two(there's an offer).
June 2023 by Dizzy
Staff not professional at all ! One of the manager ( the small one with glasses ) will follow you when you arrive inside the shop like if you were going to steal ! I like to take time to look for what I need ,I don?t need a spy ! There is cameras & security man for that it?s enough! When I go downstairs,straight away a member of the staff arrives & pretending to tidy up the shop when there is nothing to do just to spy on us as well ! When you ask for help to find your size ,they don?t help you or pretending they are busy with another customer ? Really ? It?s not only 1 person working in the shop !When we bought something & we are leaving the shop , straight away by walkie-talkie the one at the till going to tell to the security man at the entrance our description & what we bought !It?s too much !Advice ? if sport direct wants good reviews,change all the staff & take people who really enjoy their job & are here to help customers like the one I had a few years ago ,he was so nice & always here to help me to choose a good pair of trainers but sadly he is not working here anymore ! He was probably fed up of his co workers ! These ones are useless ! ??
June 2023 by MJ
Very poor customer service and need to hire more staff!
June 2023 by Be kind
Nice and helpful staff!
May 2023 by Mr Hamiel Lubin
No help on the shop floor.had to ask the security guy to get someone to help me on the shop floor.felt sorry for him as he was being draged up and down.
July 2022 by Hiwa Ahmed
Unhelpful customer service! We have been waiting so long to get a shoes, Manager should take serious action about it?
July 2022 by Josh Hicks
Security on the door who also just works there I think. He is a rude person and has attitude like he doesn't want to be there and is rude to customers.
July 2022 by Mark Kirton
Need more staff but well stocked
May 2022 by Amber Flynn
Super chill friendly staff! Plus one of them has sick tattoos and watches anime, green flag ty for good service ?
April 2022 by McDonald?s worker Zhongli. -wAs tHiS yOuR oRdEr?
Second time I?ve been in this store and the short black guy that?s at the door is real rude.I Ask him for help and he points where to go I had to ask him for assistance. He came downstairs with an attitude, like I must not ask him to help me as he works there. I believe he don?t like his own people. He don?t even like working in Tottenham. I?ve heard him put the area down when sports direct first opened , So I left and went to JD sports again same guy with no energy to help me. I won?t be in a rush to go there again. If it happens again il take his photo and post it here.The help he offered was a ?don?t care ? so I told him it?s ok and he went to stand at the door again.He?s a black man in a black area hating on black peoples
April 2022 by Atikur Rahman
Not a bad place. Can find what you need. Not that busy. ?
April 2022 by Natasha Morgan
Went to get some equipment with my student and received superb customer service!!!
March 2022 by D S
TRICKED ON PRICE, REFUSED RETURN, REFUSED PURCHASE OF ITEM -an average day at Sports Direct on Tottenham High Road. (30 MINUTES WASTED!) Manager on duty on 21/09/2021 was the most unprofessional retail worker I have ever met. I was purchsing an England shirt, which was discounted to £9.99, went to pay, it came out at £12.99. I informed the worker, that I want my £3, who then called the manager. He came over and told me that I have to wait if I want my money back. No please, no sorry (an average day at this shop apparently). As I walked away from the tills to sit down, he confronted me, telling me: don't walk away, you have to tell me what you want, he handed me the shirt and told me to wait. I waited 10 minutes, they tried to refund me again - nothing. Another 10 minutes went by - nothing. I went up to the till and he was called over again, he said he would return me the money, but to my surprise he was returning the full sum - £10 all in coins! I told him I want the shirt and he REFUSED TO SELL it to me! He then refused to give me a £10 note all because he wanted to avoid a discrepancy. He wouldn't sell me the shirt for the same reason. (Which he obviously didn't explain) All in all, they made a mistake on the price - no apology, when it came to returning the money - were incredibly rude and finally refused to return to me the original money I paid with as well as sell the item I wanted to purchase, WASTING 30 MINUTES of my time! Incredible, absolutely incredible. In all my years I have never seen appauling service like this! I would give a 0 if I could.
March 2022 by Ian Davis made in England
Helpful staff, good selection, and sizes,No changing room s because of covid,But you can exchange, happy experience,Will call again, no real parking, bays near by , please check time and match days
