November 2023 by Patrick Dodson
I hadn't checked or topped up my oil for years and purchased oil and a top up from Halfords online as I'd been getting intermittent oil pressure warnings on the dashboard. I turned up at Halford's Tottenham branch and a very helpful chap called Jed checked my oil level (empty!) and topped up the oil. No more messages and all is good again. Great service online (selecting the right oil) and the additional option to have someone do it was great peace of mind.
October 2023 by Dennae Smith
Disappointing experience. Was served by a woman who was new to the job and didn?t have any support from other colleagues and didn?t instal the parts correctly. Also the colleague entered an incorrect cycle to work application and the application was voided. The store didn?t apologise and had to come back to the store 3 separate times with the bike, and found the staff to not be helpful throughout.
October 2023 by Tania Peart-Fontoura
Despite the store being terribly understaffed, Ricardo was extremely helpful, friendly and professional. All while running the till and completing fittings. Ricardo is a true asset to the business.
September 2023 by Dsx01
Rude, arrogant and smug store manager. Said my expectations were too high because I expected my bike to work without issues after a service and a repair, and that his staff weren't good enough to meet said expectation.
August 2023 by Lori Bellomo
Total waste of time. I tried to double check that I could get a motorcycle licence plate done as Halfords website only has a template for cards online. So I look for a number to call to confirm whether the Tottenham store will do one for me / how do I go about it. Guess what no phone number so I resort the robot... the robot puts in touch with someone after it could obvisously not answer my query.... the person (if it was a person) said all I have to do is show up and someone at Halfords will do the licence place for me.. I make my way there after work today and ask politely to one of the asistants only to be rebuffed with 'we don't do motorcycle licence plates here' as if I was a complete scumbag or something. Complely unhelpful and dismimissive. She proceeds to tell me that I should have called first.. It's like doh yeah I would have if Halford Tottenham had a number to call! Complete waste of time and rude dismissive staff.
August 2023 by Helena Burroughs
Ricardo did my 10 point car check today and it was surprisingly a really lovely experience!As im a new driver and asked for his help, he explained really clearly what he was doing, so he helped me feel a lot more confident moving forward.Ricardo was very kind and efficient and I'll deffinetly be coming back for any other motoring needs :)
August 2023 by Thee Gillespie
Ordered for a 10am click and collect. Wasn?t ready until 12pm. I could?ve just went to a store instead of wasting my time. Customer rep at Tottenham Hale store looked like he?d mentally checked out already. My order is right in front of him but he?s still going to the back to look for it. Bad experience for me personally but why did i expect different?
July 2023 by Tony A
I was going to give zero ! How ever person name COSTAS help me alot ! He is deserve ?? thanks Costa helpful and gentilmen
July 2023 by 7 da Sun God
Ordered for a 10am click and collect. Wasn?t ready until 12pm. I could?ve just went to a store instead of wasting my time. Customer rep at Tottenham Hale store looked like he?d mentally checked out already. My order is right in front of him but he?s still going to the back to look for it. Bad experience for me personally but why did i expect different?
July 2023 by KELLEN COSTA
Terrible customer service from Lisa. I received the email from the store to place my product. I arrived at the store and the attendant said that even though I received the email to come and adjust my rack I would have to wait. She didn't even try to help with anything. She was rude like all the other employees in that store. Now I only seek care in Chingford. This store is rubbish. should be closed.
June 2023 by Daniel fuentes gonzalez
I don?t put 0 stars because they don?t let me ?Very bad customer service but really very bad.After buying a battery which is halfords brand not even 3 months and battery gone, i went there for a refund which they told me if battery is not working i can have the refund.After make me come 3 times spending petrol and money to come they say they don?t do refund ( on the battery is a stick 3 year guaranty ) liars
May 2023 by Hus Naz
Halford Tottenham Hale branch is the best. All bike mechanic are well experienced. I have done annul bike service from them and fully satisfied. I will see definitely give 5 stars for service. Great job and great staff. Welding
May 2023 by doc tap
Disgrace of the human race.These guys working inside are so unhelpful and rude that depict perfectly the disgrace of society we are living in.They would not move a finger to help or provide the minimum of customer service.Just ridiculous and sad behaviour.They would deserve to find as bad people as them whilst being really in need so they could see how bad they are themselves.
May 2023 by David Wilkinson
Excellent service as always. I always tend to use this branch even though it is a half hour drive away from my house always extremely helpful and friendly and do the job well.
April 2023 by Naomi Aku
Lovely service where the shop assistant was very helpful in changing my car key battery. Would definitely revisit.