November 2023 by Cherry
There are a lot of reviews that comment on how up until recently you weren?t able to enter the shop and had to speak through a hatch. I think this experience is likely to relate to the location of the pharmacy and prevalence of thefts and asb. I feel the business owner does well to serve the needs of the community and we?re lucky to have a pharmacy on Park Lane. When I?ve needed medication for my kids he?s always been very responsive and when I?ve had issues he?s always helped me by telling how to go back to the GP. Also grateful he?s open Saturdays.
October 2023 by Sil
It closes at 7 but at 6 is always already close
August 2023 by Michelle Vanessa
Ben is absolutely lovely and so helpful, been going to him for over 20 years and I?ve never had an issue with him. People don?t realise how many individuals in Tottenham go to him for their prescriptions and medication which is why he had to take extreme measures during COVID. If he or his wife became sick and had to close the pharmacy how would he be able to work and ensure you receive what you need? People are way too entitled but anyways we love Ben over here
June 2023 by Polly
The most bizarre and hostile retail experience I?ve ever had in my life.Firstly, I was not allowed into the shop and had to instead shout what I was after from the street because apparently the precious staff of Grace pharmacy are too important and special to catch a new variant of something called ?Covid?. The young lady/gatekeeper of the treasures within was obviously totally engrossed w her phone and made abundantly clear that doing anything for me was a dreadful inconvenience. So so rude. I asked for codeine w ibuprofen and was told w contempt they only had a branded product as if I was totally impecunious. I said fine and they proceeded to rip me off. £9.50 for what is £8 in Boots and not some cowboy chemist. Utterly rogue traders.
February 2023 by Iveta Kurpniece
Pharmacy serving from doors due infections in area!
December 2022 by Danilo Silva Gomes
I went there at 5:30pm to get my medicine and the place was closed, in their website it says that they close at 7pm. And yes you have to trust someone you don't know and give him your debt card so they can take your payment.. this pharmacy is a joke.
December 2022 by Katie Mulligan
totally nuts experience with a rude woman wearing the most extreme PPE seen outside of an operating ward, took my phone for payment without showing me the card machine and shouted through a gated window at me.
September 2022 by Dey
When I went to pick up my prescription to this pharmacy, the man inside did not even let me step inside, NOT EVEN with a mask on. Very rude and unprofessional attitude aswell?????
September 2022 by Ala
When I went to pick up my prescription to this pharmacy, the man inside did not even let me step inside, NOT EVEN with a mask on. Very rude and unprofessional attitude aswell?????
July 2022 by Julie Ann Docot
This pharmacy should remove/change their ?Grace? name into something else. The man who looks asian? is rude, does not show empathy and compassion to his patients/customers. He is not open to questions and did not even discuss/ counsel the patient how to take the medicines. Good thing we know but how about the patients who are relying on them for counsel on how to take the meds. And they take the bank card inside, charge it by himself to charge you your medication. I think that?s borderline illegal as well.
June 2022 by Lilla Lilla
The employees has a very bad behaviour and they are not friendly. There are with the service a lots of unexpected stuff. I am not a complainer person but, that pharmacy is in my experience it?s really bad. So i just suggested to another people to go to the another pharmacy in this area there is many. And Good Luck for that Pharmacy, i hope the Boss is gonna start to think why the people are not going there anymore!!!!!
June 2022 by Neri Gun
Absolutely disgusting service. This place should ashamed of the way they treat people.
December 2021 by Patsy Pudenda
I've used Ben's for 12 years and have always had good service....I'm sorry to have left him but I find it easier to be delivered....(sorry Ben)....and all the critics out there should be glad he is still open....it is Tottenham by the way.
December 2021 by Philip T
Ridiculous, overzealous concern about covid. You're not allowed to even enter the shop. You have to pay by giving him your bank card through a small window. Then he takes it away, where you can't see him, and you have to trust that he'll charge the right amount and return your card.
December 2021 by M G
Very helpful and nice gentleman.
