December 2023 by Michelle M
This location needs a major facelift. It?s depressing inside and they are often missing items. It does the job most of the time, but it?s still a shame that they don?t utilize the space here better.
November 2023 by Ermisa Tahiraj
Shop just opened and there?s bottles or rubbish laying around everywhere. Not much stock in the shop floor and ain?t put up on time for opening very unserious.
September 2023 by M M
My first time getting a prescription at this Boots Pharmacy. The pharmacist was efficient, friendly, and professional. Thank you! I feel sorry for him with a rude customer that kept shouting across to him for queries as he was serving me. Customers, be mindful that staff can only concentrate on the customer that they are serving, stop cutting in when they are busy serving. The reviewers talk about rude staff, so far I've seen rude customers in this store, not staff. Well done to the nice pharmacist, he was very professional ! Thank you! :-)
August 2023 by Anna Monika
One person on till , instead of serving customers cashier is chatting with customers.
July 2023 by Ashraf Shaaban
Today, at 7 o'clock in the evening, I went and found a cashier, a lady with dry black hair and a wheatish complexion. I stood in line to pay for my order. There was only one customer in front of me, who was standing in front of the cashier. The cashier was talking to her a lot and didn't want to stop talking. She kept repeating herself and prolonging the conversation with her, without caring about completing her work. She talked a lot and delayed the customers. She was talkative and I couldn't bear the situation any longer, so I left the line while she was still talking. I went to the pharmacist and asked her to calculate my bill. She told me to go to the cashier, but I told her I didn't want anything and left my order. She was still talking as I left. I think she is completely unsuitable for work. There is no manager, no supervision, and no customer service in this place. The employees are disgusting.
July 2023 by Marie B
Pharmacy review:I used to collect all my prescriptions from here but changed pharmacy after multiple negative experiences over the years. The queues are always extremely long. There is one lady (old, English with blonde/strawberry blonde hair) who is rude and unhelpful and sometimes aggressive for no reason, every time I have gone there she always has the same attitude. The two other head male pharmacists are polite and are nothing like this woman. My main gripe is however that the pharmacy never pick up the telephone, which is a nightmare if you?re trying to get in touch to confirm whether they have medication in stock etc before going in to the store.
July 2023 by Andrew John Hodge
The Pharmacy here is really great, I got fast and friendly advice on a problem I had when it wasn't clear if I needed to see a GP or not.On another visit I got a booster jab that was quick and convenient too.
June 2023 by Mark McLovin
Disgusting staff and attention. There are two Nigerian person on the prescription area with awful manners and disgusting attitude. They should be grateful that this country give them a good job and opportunity. Please report them. There's an old woman with a laughable wig and a tall Nigerian who is aggressive.
June 2023 by Navodini Wijethilake
I went to the pharmacy one week ago, looking for a medication for a rash on my neck. After a week, today,I went there after the GP prescribing me a cream. However, they told me that it?s not available and asked me to look in other pharmacies. I looked for the same medication in 4 other pharmacies and none of them had it. I could call my GP and get the prescription changed in the mean time. Then I went back to this pharmacy and I noticed the person in-front of me taking the same cream over the counter, which means another version of it was available which I could take without prescription. I mean I was there last week, and today, the pharmacist could have explained that there is this available, with the samd chemical combination. But they were too busy or whatever to help a patient. I know the UK HEALTHCARE system is bit annoying to work with. But atleast they could have been helpful, when they clearly knew that there is something that can help the me to get rid of the itchiness. Even last week, I clearly explained the what I was having. They didn?t even mention that there are these options. Very unacceptable behavior of the pharmacists in the counter. Unfortunately, this is the closest pharmacy to me and thus, where I get my prescriptions forwarded!
May 2023 by Zoe Miles
Wow i just got the morning after pill here and was so impressed by the service - I have previously been to pharmacies that were rude and judgemental but this Boots' manager Julius was polite, immediately helpful and courteous. Thank you for excellent service and kind treatment of me as a real person.
May 2023 by mimi moore
Nasty store awful customer service stock boxes everywhere, ladders in the way. Disgusting store. Boots why don't you invest in AI robots to complete the jobs? It's lacking very bad in there. I'll spend my money online in future. Bag of bored miseries. Also that big old round seceituty guard needs to be replaced, following me around the store. Probably getting peanuts yet watching a paying customer move you old git. And the dry head brute at the till asking if the baby milk under my pram is from boots. Move you underpaid git you ain't security. Replace these looswrs with robots. Thanks
May 2023 by Sevim Yurek
I went to pick up my prescription on Sunday quarter to 5pm before they close at 5pm, then there was a bit long que, a lady come who was at the door wearing boots blue thisirt ask me what l need, l said l come to pick up my prescription, she basically told me off saying l should cone earlier, and then she went to behind the counter of pharmacist and gossip with her and laugh at me, saying to that lady if l were at priscreption l come earlier,So depressing and insulting, l feel
March 2023 by Alice gordon-lyons
The worst ?if you want a prescription don?t come to Tottenham Hale Boots. The length of queue builds as one pharmacist moves at a snails pace. I wanted to scream. Never again.
January 2023 by Alan Carroll
Never answer the phone- have tried many times pharmacy and general.
January 2023 by Diana ?DD? D
Good small, well organised shop. There is pharmacy also if you need to get prescription.
