November 2023 by M Kontog
Amazing helpful staff (we spoke with Sam). Very good advice for materials and also the general design of the bathroom. Really impressed!!!!
November 2023 by Lydia Sandercock
Happy with the quick turnaround times and overall look and quality of the finished bathroom floor!
October 2023 by Damon Rutherford
Excellent range of tiles on display, we found what we were after super fast.
August 2023 by Nikita Kursov
Very knowledgeable and helpful staff (we spoke with Sam specifically) who really helped us figure out what's best for our first-time bathroom renovation. Not just advice on the materials but even tips on things like what to look out for with the process. Really impressed!
August 2023 by Chris
Well, what an incredible experience, thanks to Sam we can finally move forward with are project, great advice and an eye for detail, will be bringing are future projects here, thanks to her.
June 2023 by Camilla Byk (Podium Me)
Sam has a great eye and is an artist with colour schemes and ideas, so helpful. I returned the next week to make the order and Matthew was brilliant in helping me work out quantities, and then today I phoned in for some advice on an upstand for a shower and Naomi remembered me from the day before and was so helpful on the phone. Given that this is a large chain I am really impressed with the personal service, will definitely return. (oh, and Matthew noticed that I was struggling with the weight of some samples and came out to meet me at the door and help carry. 5 stars!)
May 2023 by S P
2 wasted journeys, the girl told me wall & floor tiles were in stock & she put an order in for floor tiles to hold them as they weren?t many. When I went back an hour later to order both tiles I was told the wall tiles were out of stock! Got a rather rude phone call 2 days later, from the same girl, about my order for the floor tiles, she couldn?t seem to understand that I didn?t place an order, as they didn?t have them & insisted I answer if I wanted the order cancelled.
April 2023 by Rachel
The people working here at afternoon on Sundays sure love talking to each other. We were standing in front of the till for two minutes but they didn't stop talking to each other or acknowledge that we were waiting for them! Terrible customer service.
December 2022 by nabz 02
It was my first experience in this store and found Noami who is the Assistant Store Manager & one more lady staff member absolutely unhelpful, uncooperative and rude. I have already lodged a complaint and still awaiting for the outcome. Unrecommended!
December 2022 by Adnan Hussain
Great service from the team here. Decent amount of parking available. Great range of tiles.
November 2022 by Arman Hussain
Daniel is a top man! Naomi and Imran are just as brilliant. I've effectively lived in store the last few weeks as I've had to return multiple times to buy tiles and other accessories. I ordered the wrong colour Starluxe 30x60 and Daniel corrected my order, and where there weren't enough tiles in stock, he specially requested delivery to my address from other stores. Their knowledge of tiling is unsurpassed. Special thanks to the team for their help with my bathroom job
October 2022 by Kate
Exceptional customer service from Sam who supported me with advice on how to to select the best tiles to work with poor lighting, to support my existing colour scheme and to work to my budget. Highly knowledgeable and all credit to her in providing an outstanding experience from Topps Tiles.
July 2022 by Sharon Evans
The worst possible customer service experience. Apart from one male employee, the two females were a disgrace to the company.
May 2022 by Paul Keaveney
Excellent choice and service and professional friendly staff.
April 2022 by Rojer Jones
Purchased tiles from here when I was renovating my property and they are great quality and look fantastic.