July 2025 by Mohamed Daoudi
Day Lewis Pharmacy, I am writing to you because I feel very frustrated by the waste of time and the inconvenience you have caused me today, July 21, 2025, at approximately 4:00 p.m. I was in the hospital and the rheumatology doctor gave me a prescription for medicine to order from any pharmacy, so I called you as I am a regular customer. When I left the hospital, the first thing I did was call you to verify that you had the medicine and to pick it up. You told me that it would be at the pharmacy in two days to collect it. When I arrived at the pharmacy, which took about 35 minutes to get there, no one called me to tell me that during the trip they had checked with the suppliers and that these medicines were out of stock. They didn't bother to call me and tell me that there was no need for me to come in as they were out of stock. I had to go down to Tooting Broadway again to find another pharmacy. The only reason they've told me why they haven't called me is because they didn't know my name to talk to me, but they did have my phone number.You have my history of the medications I take since I have several health problems that make it difficult for me to walk.
October 2024 by Natasha Harris
This is our local pharmacy and it is brilliant. Those that work there are endlessly helpful and friendly and they will always go above and beyond to help you out. It really does play its role as a great community resource.
October 2024 by Julian
They are always helpful and professional. Today I just needed a second opinion on a wound that is not healing and they were happy to have a Quick Look and confirm nothing more I could do and to see a GP.
September 2024 by L
Nice local pharmacy - friendly staff.
Check open times
July 2024 by Mr ?SirJames? James
Place is a joke. Rude, unfriendly staff. Also never answer the phone no matter how long or how many times you try.
June 2024 by Henry _
Unbelievably rude staff. Awful self righteous and pretty clueless idiots working in there who seem to take some enjoyment in making you feel even worse.
May 2024 by Ali Xavier
The staff are knowledgeable, helpful, and friendly, an elderly parents-in-law are always looked after well. Really appreciate your service, thank you!
April 2024 by joshua royal
Great customer service & very friendly and helpful!
February 2024 by Sara
The team at this pharmacy are highly professional and approachable!You can trust that you will receive great service from the moment you enter the door and walk to the shop counter - the counter assistant, dispensers and pharmacist are always happy to help individuals with a smile on their faces!
February 2024 by Veronica Towers
Excellent service and very professional. I am especially impressed by the seamless communication between the GP surgery and the pharmacy team.
August 2023 by Kahina Laref
Shita is very helpful always smiling and ready to help and support the best chemiste in the area even when you are sick you come out from the shop healed just because of the service they provide and the smiling face good vibe always
June 2023 by Frederick Rossakovsky-Lloyd
Every time there is a shortage of medicines and the staff completely ignores the customers. I ordered medication, called twice to check if my medication is there. I was told to come in on Tuesday, I switched jobs for the afternoon shift. Of course they forgot to order the medicines. I was given the prescription back and told to find my own medication. Well done!
April 2023 by samcooke67
Lovely chemist with lovely staff
April 2023 by Abdul Satar
I recently had a very negative experience at Day Lewis Pharmacy. The pharmacist was incredibly rude and accusatory towards me, even though I had done nothing wrong. I was shocked and upset by their behavior, and I felt like I was being treated unfairly.It is unacceptable for a healthcare professional to behave in this way towards their patients, and it made me feel very uncomfortable and anxious. I would not recommend this pharmacy to anyone, and I would caution anyone who is considering using their services to be aware of the potential issues they may encounter.In my opinion, the staff at Day Lewis Pharmacy need to undergo further training on how to deal with customers in a professional and respectful manner, and they should take steps to ensure that incidents like mine do not happen again in the future.
July 2022 by Dreamor A
No one picks up. We're busy and you'll get hung up on.
