November 2023 by Anna Whitehead
Customers queueing out the door and staff very slow and making small talk!
June 2023 by Alzapo Chapo
Avoid this branch as the manager Louise is very rude I tried to walk in at 3.30 in the afternoon and the bank was shut and when asked why is it shut she started to point at the timings in a rude manor rather then being polite and saying hi sir sorry this branch closes at 3.30 just incase u don't know if your not from the area as I'm not but she slammed the door in my face and then we were stranded outside people trying to deposit cash in a robotic machine and they don't have a clue what to do so I had to help the lady deposite ridiculous service rude staff Asian male next to Louise had a smerk on his face like he was enjoying it is this barclays gosh stay away
April 2023 by Sergii ?Kichrum? Pashko
All ATMs on the street are permanently out of order. Came here many times in December and now in April - they are all still out of order. Useless
April 2023 by jana prochazkova
Have visited this branch(Tooting)last Friday, had an appointment with Louise! She was amazing! Really helped me with understanding things, what I was struggling for months to understand, didn't rush me out but gave me time, answered all my questions and made me feel like a Customer. Superb customer service. Barclays should have more such people, it would be joy to visit. After having a negative experience in Streatham High Road branch, I was really happy to meet somebody like Louise. Will definitely come back when I need something else. Thank you Louise, you are great!
April 2023 by Christina Amaning
I went into the bank to withdraw a large some of money. Denise who served me was very polite and helpful. She gave me 2 coins bagsand split the money in 2 and mentionedenvelopes are not provided because of pickpockets . She was the only one serving and apologised to every customer who had been waiting.Keep up the good work Denise ?
February 2023 by Clare Cox
Barclays are major investors in fossil fuels. As such, they are guilty of contributing to the climate crisis. Consider switching to another bank.
November 2022 by Zayarni Larmond
both managers incredibly rude and disgusting only managed to get the name off one of those monsters it?s name is Trisha horrible attitude towards people asking simple questions also threatening to close my bank after calling them useless which is nothing but the truth because i?ve been waiting for around 45 minutes was supposed to be seen to but ignored for another customer i hope this branch closes down both racist and will be contacting head office
October 2022 by Romeo Suarez
I experienced scam but they did nothing to recover my money.
September 2022 by Faye Deng
Most useless bank branch on earth. They have closed most of their counters barring one for high value transactions. They expect all customers to use the one machine for cash deposits. I waited for 20 mins and decided to open a new bank account with Nationwide.
August 2022 by Desiree Prossomariti
The customer service ladies are polite enough, but it is ridiculous how short of staff they are on a Saturday morning when people are trying to get their stuff sorted.They are keeping people outside the door and tell them that they are closing at 1:30pm, so even if they got there before then, they won?t be allowed in if it gets to closing time.All the cashier positions closed and no one around. Absolutely awful!
August 2022 by Amber Afaq
Very disappointed service and top of that ATM doesn't work most of the days even though they had reduced their hours so if you want to paying cash or cheque then wait and wait
July 2022 by Vecchio Vincenzo
Very very disappointed.More than one hour as cue.As the customer service on 20 of July morning only two they was working.I am a customer here and as business man none they help me and found too many problems as well in the cash machine insideIs very shame ?And I will probably change bank.....Not happy at all west my time I lost few customer as there is no signal I side ....I can't believe ?
July 2022 by Sana Ullah
Absolutely unacceptable. Waiting time too long. They are pushing people to think twice before visit. Definitely changing my bank soon.
July 2022 by Boldizsar Joey Acsai
Never experienced such a bad customer service! Never come back to this branch and thinking to move away from barclays.
April 2022 by Léopoldine Mineo
Ridiculously slow and non efficient. The staff was friendly and helpful but there is ONE MACHINE for the whole bank to deposit money and you cannot go over the counter unless your deposit is more than £4,000.00. Probably the worst Barclays branch I've been to. Made me think if I should actually stay with Barclays for my personal and business accounts because it means that each time I'll need to deposit money it will take me an hour
