February 2024 by MMX VIII
The smallest window of time available to collect your parcel. They will shut the doors early and refuse to serve you. Unfortunately I have had to collect parcels many times from here and the overall attitude is that the customer is an inconvenience to them.
July 2023 by Mae Ldn
There so usless they need to be shut down
July 2023 by Mauro Picello
Just go outside with all the information that I need. The delivery officer has been polite ed exhaustive in his explanation. Very well done.
April 2023 by Anna
I received an email stating my scheduled delivery date, with the option to change it. I did this because I knew I wouldn't be in on the original date they gave me. They completely ignored the fact that I'd changed the delivery date, and delivered on the date they originally stated in the email. What's the point of offering the option to change the day of delivery if they then ignore your choice? I now have to collect it from the delivery office, which opens for whopping TWO HOURS a day. And Royal Mail wonders why they're losing business to Evri...
March 2023 by Gary Smith
It's fine shame they only work 2 hours a day
January 2023 by crystal cleans
See manager of royal mail in Thamesmead I came in to report one of your workers in regards to something that he done - You crossed examined me now I?ve heard he has being suspended!! For the same thing I reported!!You should take allegations serious ?
December 2022 by Natalee Brown
Wish I could give this place 0 rating. Its just awful, the customer service, poor, management poor, need to be be closed. I would rather have my package returned to the place of purchase than to go to this PO, its that terrible. The way I see people being spoken to and treated is just awful. The very tall, big Caucasian customer serviceman is the worst, tries to intimidate you.
December 2022 by K Wolny
Worst depot open 8-10 ...joke....during strike action closed.....lazy staff
December 2022 by Al Fairbracealfairbrace
Got up early as only 2 hour window to find out it?s closed all on strike ?
November 2022 by Teodor KInov
Fast and efficient, my only gripe is with its working hours, it's the only royal mail in the area but it works 2 hours per day and 4 hours on Saturday. But I personally like the place, therefore 5 stars.
September 2022 by iloveyou wxnderlxnd
A zero would be the rating. Absolutely horrible experience, ridiculous closing hour, very rude and disrespectful team members, I hate having to go here! It?s the worst Royal Mail I?ve experienced in my life
August 2022 by Andreia ANAMARIA
Apart from the fact that they're opened during the week when people are at work 8-10 they also can't appreciate the fact that you've recently gotten married an you changed your name. I've already been twice for collection as I'm working all the time I'm not always home for delivery. I called and the woman on the phone pretended not to hear me and hung up saying to call back. I suppose it's called Royal mail not because they treat people royally but themselves. Almost brought me to tears as I can't collect my stuff as I don't have my documents yet
July 2022 by Debbie Shrimpton
Annoying their website says open till 12 noon, but when you get there,they close at 10am
July 2022 by Panzani C
Staff are extremely helpful, friendly and understanding.
June 2022 by Alexandru Racos
Quick and easy parcel retrieve. Opening hours are not for everyone as the close at 10am during weekdays leaving you with the only option to pick your parcel up on Saturdays.
