November 2023 by Anna Jones
Had the nicest blow dry with Emilia, beautiful bouncy hair, and the best scalp massage. Emilia is amazing form start to finish, I had to leave a review as my hair never looked healthier.
November 2023 by Amy
James at Headmasters Kingston is incredible. He has been doing my hair for roughly 4 years now and has always left me with a positive experience. My colour is always perfect and he is remarkably kind. He always ensures im comfortable with a mocha at my section. Another stylist Kelly is equally as kind and always lends a spare moment to ask me about my day. I highly suggest Headmasters Kingston to everyone. Such a welcoming place. Thank you James and Kelly!Services: Shampoo & conditioning
November 2023 by Kerrie Cook
I have been a regular customer for over two years now. My stylist is James and he always listens, not only to what I?m after but to my overall goals eg around how my colour or cut will fit my lifestyle. On several occasions he has made suggestions that provide options I hadn?t considered. He?s spot on every time. I can recommend him highly as someone with customer care at the heart of what he does.
November 2023 by Natalia Bogdan
Online booking was a bit confusing, I?ve made a mistake in it and as the result my colour&haircut was cancelled. Ok my mistake. I?ve booked another appointment there in the salon straight away, discussed all the details with the hairdresser. I had to wait another!!! week. Two days before my appointment I received a message asking to confirm my appointment that I did. The day before my appointment I received a call saying that I need to have a skin patch test done TWO days before colouring!!!!! otherwise my appointment would be cancelled. What they did. My appointment was cancelled for the second time. Don?t think I?ll book it for the third time.
November 2023 by Catherine Charman
Absolutely amazing experience at Guildford . Sophie and Christine went out of their way to correct my hair which was done by another salon .They were both so knowledgeable and knew what I wanted , they told me exactly what was possible with my hair .I've booked to go back .Thank you Sophie and Christine xServices: Blowdry
November 2023 by Simin Lund
My appointment was booked in for the 29th October, the store was supposed to open at 9am and the store was still closed. My booking was for a half a head of highlights, the colourist annaleese was so awful, no what customer service experience. On arrival, she did not introduce herself, and asked about my booking. She refused to see me as on her notes she had me booked in for a balayag instead of highlights. I had shown her my booking and she told me she did not have enough time to see me. I called another store and they said half a head of balayage and highlights both take the same amount of time needed. She insisted she wanted me rebooked for another day, or that I should go somewhere else. Really poor treatment received from her, seemed like she was unbothered to provide a service which I had booked in for and had a prior patch test. Waste of time and money this store. I would give it a zero star if there was an option.
October 2023 by Bunny M
AVOIDIf you are looking for healthy blonde hair- this is not the place, as they will try to push you to get many sessions of damaging highlights then proceed to try to convince you to buy products to ?repair? or from them afterwards. When initially all I asked for was a bleach and tone- I was left with a patchy yellow and broken head of hair after being convinced by Rachel that highlights were the way to go (they were not).Secondly do not get a haircut from James unless you are looking for a cut that is several inches too short. He does not respect what is asked of him and simply cuts hair extremely short and unevenly. One side of my hair is above my jaw and the other is midway down my neck - and I didn?t even get an apology.The manager Rachel is extremely unprofessional and has no understanding of customer service. And after several encounters with her trying to expect the best in her- I can surely say she is truly a disgusting and miserable old lady.It?s much more worth your money to go to professional companies as it?s a shame this place is only looking to money grab.
September 2023 by Ash
Experienced poor customer service, unprofessionalism and a really bad haircut. Someone named Sophie cut my fringe insanely short, uneven, and with no texture - it looks bizarre. The haircut is a shambles, but it was the way I was spoken to that was really shocking. Instead of acknowledging how bad it was, she became defensive and rude towards me. A stylist named James tried to fix it, which I appreciate, but it ended up even shorter. Nobody apologised, they just walked off.
September 2023 by Tara Hughes
Got a hair cut from Annaliese, my layers looks amazing and she styled it so well! Thank you so much
September 2023 by Jane Lambert
I visited the Kingston salon yesterday to have highlights. The atmosphere was warm and friendly and Miranda did a great job. Thank you!
August 2023 by Caroline N
Always have consistently good experience and customer service here. Not cheap, but take advantage of offers. Used various stylists, most recently Kelly very goodServices: Hair highlighting
August 2023 by Sophie D
Travelled all the way into Kingston for them to tell me I can?t have my hair done because I haven?t had a patch test with HEADMASTERS in the last 6 months even though this has never been an issue before and I last had my hair coloured in April. Didn?t even bother to tell me this before I came in so a complete waste of time and awful practice. Have also just phoned another headmasters as well who said the patch test wouldn?t be necessary. Obviously the stylist just couldn?t be bothered to do my hair on a Sunday.
July 2023 by Alexandra Ashikhmina
Went in twice now for a cut and cut and colour. Not sure why I went the second time as the first time the cut was a lot longer than I requested. The second time I was asked a lot of technical questions about how I want my hair coloured (never done it before). All I said was that I want to be visibly blond. I got maybe 5 lighter streaks of barely noticeable colour. Giving two stars because the cut was actually better the second time, but I have spent a lot of time waiting and money to become blond which didn?t happen at all.
July 2023 by Craig Corporates
Gee was amazing at blow drying textured hair. Would highly recommend if you have curly or frizzy hair. She?s fantastic!Services: Shampoo & conditioning
July 2023 by Leanne Lundy
I had a haircut by Chantelle, nice experience she listened and gave me a nice cut. The only reason I couldn't give 5 stars was because I never got a head massage :(
