January 2024 by G P
Having a baby and a toddler to look after, I arrived at this post office just about 10 minutes before closure with about 9 parcels to return. They continue to process the return even after their finishing time. I felt totally grateful and appreciative for this. However they started telling me to make sure I come earlier next time as if it was my habit to turn up late or as if it was by choice I arrived late. I tried to justify myself and they just kept repeating the same thing, pointing out that they work without a break since the opening. I was again very appreciative that they would finish what was started but towards the end I felt picked on and felt guilty.
December 2023 by Diane
Not enough staff with queues outside of at least 15 people. Staff attitude leaves a lot to be desired
December 2023 by Megan sweeney
went to collect a parcel today and the lady said they?ve already sent it back to the sender this morning.. the email and note said today was the last day it could be collect by 5PM! Post office should not of sent it back in the morning
November 2023 by Divya Kukar
Tabiiha and Jenny do a wonderful job helping fulfil our business (chaYkra) orders at Teddington post office. They are always helpful, attentive and send out our packages efficiently.
November 2023 by Martin Ford
Tabilia, the lady who does the passport renewals, is amazing!!! 15 mins from start to finish
October 2023 by Naresh Aggarwal
Staff always pleasant and able to deal with a wide range of enquiries. I got an overseas postcode wrong today with Rahim helpfully asking me to check again. Tabitha always willing to help. Grateful for the local service we have.
September 2023 by Susan Hopley
Fantastic service with a complicated transaction, which required assistant had excellent understanding. They got it well taken care of, very efficiently. I appreciated their knowledge and care that it was done right. Thank you. You made a difference.
September 2023 by Nick
Firstly, the main woman serving at the counter uses aggressive tactics to intimidate and squeeze as many pennies as she can from every customer. Every time she screws over a customer, she gets a bit more miserable. Secondly, I posted a letter signed delivery 3 weeks ago (to UK address) and there?s still no trace of it. No apology or solution when I asked about it. Please hire a new team who have been carefully selected and given customer service training. If not, I?ll find a different PO who provide a good service.
September 2023 by Stevie Buzzer
You can feel the tension in the queue when everyone is dreading being the customer that is served by the rude/ arrogant and obnoxious staff member. They constantly try to avoid doing their job by saying that they don?t offer a service but only days before, they did? Honestly don?t know why the staff member in particular has chosen a customer facing career. She?s miserable and so not deal with the public!
August 2023 by Lee-Anne Eastwood
Always so impressed with the service. Very friendly, very helpful and usually really efficient!
July 2023 by Steve Dean
Very friendly, always helpful, especially Tabitha. Very good service, though could do with more counters as gets busy.
June 2023 by Nigel Bradley
Always efficient and friendly service. Tabitha was great today dealing with some parcels I had to post. We?re lucky to have them on our high street!
June 2023 by Igor Yuzefovich
Always have had great neighbour-like service here. Tabitha is especially accommodating and always helpful!
June 2023 by Katie Downham
Tabitha, Jenny, Raheem are all so great and surve me every day andI have been visiting for years! Never any issues, super friendly and knowledgeable. Helpful with all personal and business post. Couldn't fault them. Best post office in the area.
June 2023 by Marvin Fernandez
Friendly, quick, professional service and advice every time I've been here. Thanks guys ??
