March 2024 by Rita Skrebe
Service is extremely fast, and the staff are incredibly friendly.
March 2024 by Monika McGuire
My experience with this local Greggs is getting from bad to worst. Firstly for some reason on Saturdays you can only use cards or have the exactmoney. Today I went to use my O2 free breakfast roll voucher, but there was a sign on the counter indicating that the Greggs Apps not working ?I was informed by the member of staff that the o2 voucher could not be accepted. Yet, it was still scanned!!!! I proceeded to pay for my purchase with cash. I specifically requested ketchup with my roll only to find out that it had been omitted.Out of curiosity I went up to the Greggs branch further up the High Street and found that they had no issues with the Greggs app, so I intended to use the voucher there. Unfortunately I was not able to do so as according to the o2 priority the voucher had already been used.
March 2024 by Alexey Subach
Chicken bake was a disaster. The white sauce inside really spoiled the whole taste. Overall it tasted like bad
March 2024 by C H
I ordered a chicken bake but when I got home the rude old lady behind the counter had given me a cheese and onion bake. They left me waiting at the counter for a minute while they finished their conversation before even taking my order and rude service.It?s lucky I?m not allergic to something in the cheese and onion bake.I never had a single problem with the Greggs at the top of Sutton and I go there all the time but the one time I go to the one at the bottom of Sutton I get rude service and the wrong bake.
February 2024 by Wayne B
Wheelchair accessibility: Step free access from what I recall.
February 2024 by Kultar sachdeva
Good hot tea. Fresh
February 2024 by Brendan Whelan
I love this place to sit with a coffee and sausage roll.Service is great, especially the older man who serves with such enthusiasm and seems to revel in his work.
January 2024 by Will El
Ordered a delivery from this branch. Ordered 3 festive bakes, sausage bean bake, 2 chicken bakes as part of a 6 bake box deal. No festive bakes came, and these were all substituted for chicken bakes, without any phone call to check whether this was acceptable (it absolutely wasn't!). Sausage roll also missing. Not the first time there's been a mistake from this branch, when I've gone in person. For those at this branch trading up their own labour for a wage, and who are sleeping on job, it's time that you wake up.
January 2024 by Paul Cusworth
Very busy took a bit of time to get
January 2024 by mike
Great food and service every
December 2023 by Dan P3123
Small place, has seating and toilet for customer use. Food is reasonable and well priced. Coffee good and tasty.
November 2023 by juice juice
The male manager is very
September 2023 by Free 28 ???????
VERY DIRTY PEOPLE.The old man was taking the trash bins outside while I was placing my order. I ordered a pizza then he left the bin and without wash his hands he put the pizza in the bag gave it to the cashier and the cashier gave it to me. I wanted to tell the old lady with glasses on the till that I don?t want it because I saw what happened. All she did was to stop me and with very rudely attitude told me ?THATS FINE ENJOY YOUR DAY? then she was staring at me until I left the shop.That happened at 8th of September around 16:00. The management need to take a look at the cameras of what those people do in that shop. DISGUSTING and dangerous people.
August 2023 by Francesca Harrison
Waited 45 minutes for a breakfast order, they called to say they didn?t have some items which is absolutely fine I understand that, so we decided to swap some items out for what they did have. After another five minutes they cancelled the order completely, at which point it was after the breakfast cutoff so I couldn?t even reorder after waiting almost an hour.
August 2023 by Rose Qwartz
Placed an order online, after waiting 50 minutes I received a phone call to let me know they were out of stock on some items and I said I would like to just substitute them which was all OK?ed by the lady on the phone, just for the online order to be cancelled 2 minutes later (I ordered from the breakfast menu and it was too late to re-order) Disappointed to say the least and I hope this reaches the right person because this poor poor customer service which is at the heart of what you do. Do better.