January 2024 by Natalia Young
The place is dirty, it needs a proper deep clean. The same the nero further down the high street. The toilets are filthy. The cleaness standards are so poor in both places. They both need a proper cleaner and possibly a new coat of fresh paint.
December 2023 by Elle d
Friendly and helpful staff.. place clean and tidy. My drink was great!
December 2023 by C J
When it's quiet it's nice.Some customers gather on the table and make inconsiderate loud noise. ?.
December 2023 by Marina Poplavsky
Very cold as the AC is on a full blast instead of heating. Tables are filthy and no one is bothered to clear the empty mugs and trays.
December 2023 by Ravi Sebastian
Worse coffee. Staff need to learn how to bring Italian tradition to customer.
November 2023 by Richard Brownnutt
Service good but flies all around the toilets. Surely a health hazard!
November 2023 by Kerry Matthews
Previously a pleasant environment - order taken today by a lady with long blonde hair, not exactly rude but disinterested and surly. Would have liked to purchase cake or a biscuit as well as a coffee but her attitude left me wanting to leave as soon as possible. Won?t go
November 2023 by Rahul Swami
Had a luxury hot chocolate which was lovely and the staff were very friendly. I did not eat anything so cannot comment on the food. Overall, good friendly service and great hot drinks.Wheelchair accessibility: No steps to access the premises.
October 2023 by Therese CHANG
I?m disappointed with the service here. I?m a regular customer who enjoys their cookies and coffee, often ordering them for breakfast via Uber. Today, I decided to visit the shop in person to purchase some cookies. Despite two staff members being present at the counter - a young man with curly hair and a blonde woman - they seemed more interested in their conversation than in serving customers.When I tried to get their attention, the blonde woman reluctantly turned around to take my order. As I was making my payment with my card, she turned her back on me and resumed her conversation with her colleague. She didn?t check whether the payment had gone through or provide me with a receipt.I tried to get her attention again, hoping she would at least confirm if the payment was successful. However, she merely glanced at me before continuing her conversation. I find this level of service not only poor but also detrimental to the business.As someone who used to enjoy this café, I?m now hesitant to return due to this experience. I would suggest that the owner consider installing a self-service payment machine and reevaluating the current staff, who seem to be driving customers away rather than welcoming them.
October 2023 by Lilith BM
Cutting off a girl?s healthy breasts is an act of mutilation. Putting a cartoon version of the scars on the side of a van, to advertise a coffee chain, is a new low even for a movement that long ago lost touch with reality. Post-operative pain, rigid scarring, a profound sense of loss: none of these feature in the image of a ?trans man? approved by Costa Coffee, which appears to treat the visible effects of surgery as a desirable fashion accessory.The coffee chain is evidently keener to be seen as a ?trans ally? than to think about customers who are post-operative women. Around 15,000 female patients have a mastectomy in this country each year, after being diagnosed with breast cancer. They do it to save their own lives, not in pursuit of realising their ?gender identity?. Imagine their feelings on seeing their experience trivialised in this way, as though an operation most women dread is something to be thrilled about.
October 2023 by Georgi Balabanov
Great atmosphere, very nice and friendly staff aways making you feel welcomed.5 stars +
October 2023 by mike
Great service despite being busy
October 2023 by Shane Green
Just sat inside before the heavens opened, enjoying a fresh mocha ?
October 2023 by Derek Marshall
Nice venue, good staff and just right for a coffee break. Pricing is getting more tricky. Good food options and they actually had what I wanted.
September 2023 by Jim G
Ordered coffee with extra shot. Put in takeaway cup by mistake. They got China mug, put some water in it and poured half my coffee in the cup To be fair there does seem to be a bias in favour of quantity over quality in every chain.
