March 2024 by S Chen
Very rude cashier has ruined my shopping today I am afraid. She was very unhappy and impatient. I understand now why people like more online shopping nowadays .
March 2024 by Joanne Smith
I have been buying No 7 make up for a very long time and happy with the product. Had many boots staff members help me but Eva in Sutton is just the best. Always cheerful and caring with plenty of advice nothing too much trouble. Always makes it a pleasure to shop. I wanted to post a review for another member of staff as Eva was not around. But can only edit this review. So thank you to Andrea for patience and kindness sorting out a problem about a previous purchase.
February 2024 by Kai Burgess
Racist staff
February 2024 by Hannah Morris
Visited the shop today to purchase nail polish but felt uneasy due to staff repeatedly glancing into the aisle during my brief visit. The checkout experience was awful too. I?ll just go with amazon next time. Do better.
February 2024 by Nicole De Saedeleer
Absolutely shocked with this store! Staff not helpful and couldn't care about customers
January 2024 by Rafal Dronia
Can't buy gift cards for boots. Was told to go somewhere else
January 2024 by Leigh DG
When bad luck turns into good luck. Came to your Sutton branch and was told after being 5 mins late to an opticians test to book another test for another day, then your member of staff just walks off, like they don?t care. Like huh?!. 5 mins? Come on. Telling me you?re overbooked already. Well thanks to that I?m now with specsavers and struck a better deal there and can get two for one. Even better. Shame on you Boots.. after 10 years with you I?ve left, for the better. You?ve just lost a loyal customer ?.
January 2024 by rosa simoes
Great!!!
January 2024 by Amaradatha Wickramasinghe
The prescription counter needs more staff during rush hours.
December 2023 by Carole-barry Gore
Yvonne served me today she was so helpful and friendly which made my shopping experience a pleasurable experience. Thank you Yvonne.Barry Gore.
November 2023 by James Lambert
Needs a bit of a refurbishment
November 2023 by Tanvir Ahmed
One of the worst store in Sutton.Every Single Retails shop in UK who have Click and Collect services have specific Till or designated Site in the store just to collect items quickly and efficiently.this store also have specific site but they deny to serve it, asked me to que up with the customers in line who is waiting to pay, while i try to get clear answer another Staff from her till jump in between our conversation and saying yes que up. That kind of service they provide to Customers who wants to collect their order.
October 2023 by Sylvia Moulds
Went to pick up a prescription today not ready. Told to call back later still not ready.. Was told they did not have time to do it. They only have to pick the boxes off the shelf. Not like the old days when the pharmacist dispensed the prescription. Absolute garbage of a Chemist's
October 2023 by m lod
Treated as a criminal. Accused of using fake money but said they can carry out any checks they wished as the money was 100% real. This company is trying to prevent people using cash. Avoid at all costs.
September 2023 by nula bance
Great big boots stores, has everything you need and also not cramped. It could do with some modernising as looking abit gloomy. But a very handy shop to have