January 2024 by Ady B
Without any doubt, the rudest, most vile management I?ve ever come across in any establishment.We had an issue with a dish here and the waitress (who was actually rather pleasant and has hopefully now found a better place to work) said it would be taken off the bill. According to the disgustingly horrid woman who runs the restaurant, the waitress would have the meal price deducted from her wages. The service charge that we were presented with - and refused to pay - would also apparently be deducted from the waitresses wages.The ?woman? (could be a robot/AI to be fair, given her lack of humanity and compassion) who runs this place bullies her staff and attempts to also bully her customers. If you stand your ground you?re told you?re not welcome back. It?ll be the best choice you could make!I?d avoid this place like the plague for the lack of service alone. On a food basis, it?s tasteless, overpriced and generally bland rubbish.As above, even if the food was good (which it isn?t) the service is good enough reason to stay clear.It says a lot when they're even rude when replying to customer reviews. Really nasty owners showing their true nature!
December 2023 by S LP
Gluten free and dairy free options. Food is decent. Nothing bad about or special about the service or atmosphere. We have visited more than once as they cater for gluten/dairy free and we will visit again.Parking: Street parking. No carpark.Wheelchair accessibility: Is access for wheel chair users.
December 2023 by Andrew Standing
Great food great service very enjoyable evening again just a tad expensive.
December 2023 by Amber Y
Absolutely awful. Cold restaurant, no heating. Food extremely overpriced. To end the evening meal I ordered a ?ginger? tea it was hot water, a slice of lemon and shred of ginger £6.00 in a thimble sized glass! End bill came to just over £90 Underwhelming.
December 2023 by jack e
Wow, this restaurant is a real gem. We travelled over 2 hours to eat here, and it was worth it! Being gluten intolerant, the choices in the UK for a tasty Chinese dinner are few and far between. I am so thankful to Amie for creating a space that is safe for Coeliac and intolerant sufferers. We also had the chance to meet Amie and her wonderful dog Koto. What a kind and lovely woman, she shared her story with us and the reason she began Naturally Chinese, it was very inspiring to see someone in the hospitality industry understand the importance of food preparation safety and I wish her continued success. The service and food were incredible and our waitress was very attentive, she recommended some of her favourite dishes, and we were not disappointed. I would recommend the smoked shredded chicken as a must try, it had a beautifully crisp outer coating whilst retaining great moisture on the chicken, and the taste, WOW! Delicious. Thank you Amie and the Naturally Chinese team.
November 2023 by Karen M
Service disappointing and well overpriced!! £96 bill for 2 x mains and 2 starters! Will not be returning. It was a cold evening yet the heating wasn't on. We all kept our coats on to keep warm. Awful experience.
November 2023 by Austen Dunster
Dim sum not great, 2 hour wait for
November 2023 by Asil Escane-Carlin
The service is left wanting, the staff could be more attentive, an improvement in communication with customers would make all the difference.If you're coeliac, it's probably your only option for Chinese food. The food is excellent however over priced - they are charging a premium to cater GF. Value for money isn't great.A three overall, there are better value places for the money if you're not catering for coeliacs.
November 2023 by Vincent Wong
Authentic Chinese cuisine with nice atmosphere.
October 2023 by Passport52654858762
We went with high hopes and the food was ok- but the dim sum was completely overpriced- up to £10 for 3 dumplings. 1/2 duck was almost £40 (and v dry/ not crispy) and the noodles (small portion) £17 . We were hoping the food would be incredible, hence the price but it was just ok. Better to go to China Town for the real deal and better value for money.
October 2023 by Tim Townsend
Paid my first visit to Naturally Chinese yesterday and I can tell you, it won't be my last. Superb food clearly made with high-quality ingredients. Excellent service too. Both the owner and staff were delightful and so, so helpful explaining the different choices on offer. Highly recommended.Dietary restrictions: Gluten-free options offered.
October 2023 by Dan
The best Chinese ever, especially if you are gluten intolerant or Celiac. FYI this place is approved by the Celiac foundation.Anyway The food is fresh presented well the service is 5 ? and its quick from the min you walk though the door to the min you are sat down.You do pay a quite a bit but you get the service you pay for and is well worth it.There is a big variety so we are going to return to try the rest of the menu.Dietary restrictions: There are no restrictions they cater very well.for Gluten Free probably the biggest choice I've ever seen it says Gluten Free above the door sign
September 2023 by Helen C
We got a takeaway so can't comment on the restaurant, but the food was the best Chinese food I've eaten since I fell in love with authentic Chinese cuisine when I was a child at my Chinese friends party :)
September 2023 by namala nani
First of all , We have got a warm welcome and greetings form beautiful waitressThey clearly explained about all the allergies and gluten free foods served hot and delicious foodSingapore noodles was sooo good and tastyFinally , 5 star rating for food and servicePrices are very reasonable
August 2023 by Di Al
The clay pot with the silken tofu are absolutely delicious as well as the classics like sweet and sour chicken. We have been coming here for a few years and it is always nice. The fact that they offer gluten-free menu is also very inclusive, would recommend.