March 2024 by Louanne Smith
Went to drop off charity items for a friend - chose Cancer UK as they lost a best friend to cancer and have two family members diagnosed.Charity won?t take donations unless you?re gift aid registered so they can can get an extra 20 odd pence from the government in addition to the item charge for selling what they get for free.So much for doing ones bit to ?reduce, re-use, recycle? for the environment and raising money for a supposedly worthy charity.Plus they were rude.Time to find a worthier cause to support that welcomes donations.
September 2023 by Petru van der Walt
I was intending to drop off a good few bags of clothing today but after reading through the stream of negative reviews, all pointing to rude staff (makes you wonder how they are still allowed to work/volunteer here?!) best I go somewhere else. Cancer Research - act on these reviews please!
September 2023 by Leigh
Are they still here.. phone number not recognised..
March 2023 by Tim Bretherick
Staff appear to have been trained at The Myrah Hindley Charm School.
October 2022 by Grazia Zovanni
Today, I popped into the Cancer Research Uk charity shop in 26 Victoria Rd in Surbiton. I wanted to donate a few expensive items no longer needed (value about £1000).An old lady who worked there was very rude to me. She kind of wanted me to fill in some forms so she could get more money from the government. I did apologise and explained to her that I didn?t have time to fill in the forms. However, I ensured that it was already a good deal.Well, the woman snorted at me and threw my bag on the floor, showing her disgust and unkindness towards me. No gratitude at all.I work in mental health. Be kind to others is paramount. This woman upset me.I must admit that I won?t enter that shop anymore. I donated my items to another charity shop in the high street and they were extremely grateful. Greed can hurt people. I have compassion for this woman. I will chant for her happiness and that she can treat people better and with more respect.
July 2022 by Eli Bernal
Please can you revise you're opening hours as I just turned up at 5:40pm and was rudely dismissed by your member of staff and left with no choice but to leave with the various full bags of donations.