November 2023 by Lily Golberg
Not pleasant
May 2023 by Emmie Holen
LOST PURSE CAN ANYONE HELP PLEASE?
LOST PURSE CAN ANYONE HELP PLEASE?
Hi all I went to the British heart foundation furnoture shop today and I've got home and have lost my purse
I've rang and left a message for them in the morning
But has anyone come across it at all?
It's a teal colour, leatherette that unzipps at the top more like a pouch then a purse.
It anyone has found it or has Any information that would be incredible I'm devastated
Please contact me
Thank you
Admin I really hope you will allow (or signpost me to a group that will allow I'm devastated
January 2023 by Chetachi Pethra
Just had the worst experience of my life in this store. Imagine being profiled by a staff just cause you of a different race. Was embarrassed to the core. I have been in thousands of stores and never in my existence did I experience this. If this isnt racial profiliNg then the staff need better training or they need to employ people with better personalities. Came in with my sister in a good mood and left here crying thanks to the old white man who has zero manner of approach. And i dont wish anyone bad but i wish him the worst in life for making me feel how i felt. Been to other BHF stores and i have met wonderful people but this has to be the Worst.
December 2022 by Yousif Al-sayegh
Terrible customer service
November 2022 by Amabel Richardson
Not sure why there?s quite a few 1 star reviews here, but I thought this was a good charity shop with very friendly and helpful staff. They went out of their way to recommend the multiple dvd offers they had. A positive experience :)
October 2022 by musa sezen
I try to refrain from leaving 1* but couldn't help it. Whenever you walk into the store you just do not feel welcome. staff are horrible especially the very short woman. When i pay cash I get a dirty look and throws the change on the counter and rubs her hands with sanitizer. I do get that Covid has been around but its insulting as if I had plans to give her an illness.I normally have a browse but some of the prices in the store cost more than new. I do understand its for charity but they really need to look into it.
October 2021 by SM
Very good charity place
October 2021 by Johny Boy
Very good charity place
August 2021 by Samuel Lee
Amazing stock for a charity shop, nice staff. P.s if you ever return an item to charity shop for a refund, you should have a word with yourself, best shop in surbiton
August 2021 by Rob_in Japan
Why are the CDs so expensive ?
February 2018 by Tom Murray
Horrible rude man in shop turned out to be manager! Plenty of friendly local charity shops to shop in and donate to. Avoid this horrible place!!
June 2011 by A Google User
Staff are really rude and they are really overpriced.
