September 2025 by Paul Warneck
This was my first visit to this branch today as I needed to transfer some sums of money. Was expertly assisted by Hafsa and Asma, who were most professional and helpful. It was a refreshing change to encounter staff who went above and beyond to help. I look forward to my next visit.
August 2025 by hadis honarvar
As a new international student who just came to London and knew nothing about the banking system, i found this Lloyds branch really efficient, especially a very kind manager (Ms. Towlie) who has always been very professional, supportive and helpful.
God bless her.
August 2025 by LEANDRO PIOVANI
Asma Ahmed I was at the Lloyds Stratford agency this morning and I was very well attended to by Mrs. Asna Ahmed, a very special and attentive person, very professional, she resolved my issues very well and quickly, thank you very much. L. Piovani
August 2025 by Apostle Moses Oluwanusin
Asma Ahmed patiently attended to & helped me today in recovering my past 5years statement of account which I thought impossible. I?m extremely thankful to her for her patience & professional service. I was impressed at her performance. Many thanks
July 2025 by Azizbek
I never recommend to anyone to visit this branch. There were 15 people in the queue. I had to wait half an hour but the queue did not move. When I approached one of tge staff membsr I was told only to wait if I want to be serviced.
July 2025 by Kukku
I recently visited a Lloyds Bank branch to make a cash withdrawal, and unfortunately, I had a very unpleasant experience. The cashier who assisted me an older lady who I believe was from Bangladesh was extremely rude and unprofessional. Instead of helping me in a respectful manner, she behaved in a dismissive and unfriendly way, which made the entire process uncomfortable and stressful. As a customer, I expect to be treated with basic courtesy. This kind of behavior is not acceptable, especially from staff representing a major bank like Lloyds. I hope the management at Stratford Broadway takes this seriously and ensures better customer service in the future.
July 2025 by Rahi Rahman
They deserve 0 star what a horrible branch. They don?t know even what they are doinh
July 2025 by Andrew Shields
I had several transactions to make which could only be done in branch. Asma Ahmed took me through the process carefully, diligently and with a thoroughly responsible approach to security - for which many thanks. Excellent service.
July 2025 by Rakibul Islam Arafat
Employees are not knowledgeable at all. Please train your employees so that they stop asking their colleagues how to do simple stuff. Waiting time is insane
July 2025 by Krasi Nikolov
I have spent an hour ( 1st July 25 , 10 to 11 am ) in a queue , ONLY, to be LIED to , by a black lady , that my application has been cancelled?! Shame on you, extremely disappointed and saddened ( complaint ref -NCR 997172 )
Extremely NASTY lady , extremely unprofessional!
Please educate her about honesty and how to read your own site .
June 2025 by Sadia Jannat
I met Toulie today. She helped me open my account. She was so friendly to me.Iam happy with their service. This branch is better than the other branches.
May 2025 by sinther raj
It was a terrible experience today when I went to Lloyds bank at 2:30pm for cash withdrawal. The lady in the cash counter was really rude and didn't know how to count cash. She made a mistake calculating cash 10 to 20 times. When I saw she did not know how to make a basic calculation, I wondered how they could sit at the cash counter. 1st standard kids more better than those staffs at counter.
May 2025 by Jason Isaac
Asma Ahmed was extremely helpful, informative, clever and patient, and helped solve all my complexed banking challenges. Thank you so much!
May 2025 by Jan Kapl
I received excellebt service from Asma Ahmed
Asma gas given me most valueble,educated and confidential service
May 2025 by Valera Cirnici
Very good service from Asma Ahmed I am very impressed and solved the issue
