November 2023 by Clarissa Ward
Had to get the same set of keys recut 3 times and they still don?t work. I went to different timpsons and they all said the previous set was bad and it would work. Well it they don?t so now I have to make a 4th trip to sort the keys out with no end in sight. Better off going to a normal key cutters don?t waste your time at any of the timpsons.
November 2023 by Maria Castellvi
This is the most horrible customer service I?ve received in a long time. Left a child?s boot that needed a glue sole and when I came on the collection day this was not even touched. Gave me an extension date and, after all, the new staff member told me that the boot was still not done and that it couldn?t be repaired (not that they tried, but he said he would have known this from beginning)On top of that attitude of both staff members was rude and not helpful at all.Complete waste of time
November 2023 by Niny Yang
The guy is super nice and friendly and double check visa requirement when I need help to print visa photos
September 2023 by Jewel Prasad
Tim was so generous with his time and advised us about our watch. The collection of lighters is worth a visit
September 2023 by Master Ashley
Man on the desk was excellent, top tier service. Watches fixed in under half an hour
July 2023 by Tebraiz Shahzad
Very reliable, professional. Service times are also impressive and quick when I've been several times in the past. Something I've noticed about most Tipson stores.
July 2023 by Abraham Hanif
Now this place served me by the gentlemen there making me some keys.I'd like to thank him, I'm sorry i forgot his name but the efficiency of him making the keys was impressive.I was particularly happy as he said if I had any problems, that he would re-cut the keys again if needed.Many thanks.
July 2023 by Esther Diaz
When I go to Timpson, I know I pay more for the service provided. However, the last time I went to the shop at Westfield, my experience was really bad. I asked for 3 sets of keys. I paid more than in other places. The guy who did the keys was super friendly and professional. I forgot one set of keys and I phoned the shop. The guy told me that he would send me the set. He didn't. So, I phoned again and I told the manager. He didn't do anything at all but asked me ' what are you talking about?'. I phoned two weeks later and another guy said the same to me. In conclusion, the extra money paid for the service is not worth it. I don't recommend it at all.
July 2023 by Chris (palejupiter)
Went in with the sole of my shoe coming away and hoping to get them fixed. Ted recognised I needed shoes to wear so made a temporary fix for FREE and advised me what I needed to do when I was ready to have them fully repaired. Amazing customer service and defo will be back for the full repair once ready
July 2023 by Michael Burdett
I had the pleasure of receiving exceptional service from Martin at the Timpsons shop in Westfield's Shopping Centre. From the moment I walked in, Martin greeted me warmly, displayed extensive knowledge, and provided helpful recommendations. His professionalism, attention to detail, and friendly demeanor created a welcoming atmosphere. I couldn't be happier with the outstanding customer service I received from Martin, and I highly recommend him and the Timpsons shop to others. Thank you, Martin, for making my experience truly memorable!
July 2023 by Chris Tysall
Went Westfield Timpson today and the service was great! Needed some bits and Martin was more than happy to help. Great customer service and will definitely go back. Thanks!!!
July 2023 by Nicolas Taylorthomas
Came here a few days ago to get some keys cut super nice guy behind the counter and was helpful overall I can?t complain very good experience
July 2023 by Rhian - Strong + Bendy
Quick service - nice staff! Have been coming here for years. Highly recommend ?
April 2023 by Ellioté Long
Went for a watch battery and the shopkeeper was really helpful and friendly. I?m very happy with the service and would definitely recommend this branch and Timpsons in general!
April 2023 by Steve Hall
This shop is brilliant and the staff go out of their way to help u. Great. Recommend totally.
