November 2023 by sy momin
The staff recommended a good perfume that was better quality then this new one from the same brand.
October 2023 by Bodybuilder Phantom
I had the best customer service experience by Eshita. I usually purchase Sauvage Dior Elexir and was in search for a new fragrance. Eshita took the time and understood what smell tone I wanted. She really went above and beyond. Thank you Eshita for your patience, professionalism and leading by example. A real asset to the perfume shop company. Thank you!
September 2023 by Fatima Uddin
Great variety of perfumes, tested out a few scents and found what I wanted very quick and easy transaction.
September 2023 by Clive F
Get some good deals here. Staff are cool. Don't know where else to buy perfume honestly.. Not something I do often haha.
September 2023 by Aliyan khan
Bad Costoner service I went there and they people don't offer ant help and Chinese girl just pointing with fingers and not willing to help
August 2023 by Artan Selmanaj
I came to the store and saw the staff member Mavish. Her Customer service is impeccable. Also her attention to detail makes me feel very comfortable to come to your store. She is very sweet and definitely a valued member of staff. She is the reason I continue to come to your store and spend money.
May 2023 by Julie Elcock
I had to return a perfume and the attitude of the two girls in there was absolutely disgusting. Looking down their noses at customers and smirking.
April 2023 by Ramy Rouighi
Very nice customer service by Eshita! Recommend this shop?.
January 2023 by cory preo
I had to pick up an order and I went three times to ask, it wasn't their fault, but each time I met rude staff, the employee stayed more in the back, if she was called by her colleague who was very busy and couldn't do it the girl, if you didn't call her in the store, she was more in the back, a very bad thing was that when she came from the seventh she looked at the customers as if asking you what you are doing here. Very bad, I was marked, I repeat, I went three times and it was the same bad experience. Only one employee was kind.
January 2023 by isaac barnwell
The person that serves me was very good Polite and friendly
January 2023 by Colin Stewart
Staff are very helpful and pleasant.
January 2023 by Phill Potts
Did my Christmas shopping and got a few good bargains. Stratford shopping centre is a bit rough around the edges, this is a small Shop and was busy, but not in a bad way. Staff seemed to cope and were well-informed.
December 2022 by Danielle
Customer service awful. Tried to refund an online order in store (as it says can be done on their website AND as advised by the online staff). In store staff are oblivious to this policy apparently? Online order was missing items (literally 2 bottles missing from a 3 bottle set) and the staff had the cheek to insinuate I was lying. Then tried to blame the delivery service even though the parcel was completely untampered with and so the item had been packaged like that. Maybe worry about your warehouse staff stealing items whilst packaging, as Twitter indicates I?m not the first to experience this, instead of blaming customers ?? so many better shops out there would never shop here again!
December 2022 by Azera Kelly
Staff could be a bit more friendly and patient with customers.
July 2022 by vera Agboga
Good customer service
