November 2023 by Debbie Partridge
Staff there very rude no manners
October 2023 by ?ukasz Kos
I do not recommend this shop. The shoes fell apart after one day. The manager is of very poor quality. He does not know his job. nothing can be explained to him.
September 2023 by Vanessa Ramos
I have never experienced such bad customer service people are not helpful they look like they don?t wish to work there at all really bad customer service sport direct you need to train your staff as they have no manners
August 2023 by Weverthon Passon
One of the worst stores I?ve visited. Bought a pair of trainers and two months later they are discolouring. Not surprising hey. The problem is they are discolouring differently from one another. Been to the store to explain my issue and the guy who told me he was the ?manager? didn?t want to serve me right and started to mock me.Absolutely disrespectful and incompetent.Look at the picture and tell me if Don?t see one going slightly blue and the other one brown. Don?t think that?s how they are supposed to be ?
August 2023 by F Begum
Absolutely terrible customer service ! Asked a dark skinned lady with glasses for help she told me to do it my self and go look for it ,she carried on being rude I found the item I was looking for but it was out of my reach on the top rails,went back to the lady for help she just lied and said it wasn?t in the size i was looking for when I clearly saw it,I asked for her name she refused to give it and told ?get lost ,get out the store ?went to her other colleague to ask where the manager was she stormed over infront of other customers and was verbally rude to both me and her colleague seemed frightened of her . This staff member was behaviour was unacceptable she shouldn?t be working in such a place with disgusting behaviour like that . Took place on 10/08/23 around 2-3pm
August 2023 by Shaba Ali
Much smaller store. Has very limited options
August 2023 by Vanessa
Brilliant team, super-helpful and exceptional customer service experience.They helped me find exactly what I was looking for, a travel bag with lots of compartments. ?
July 2023 by Google user
Much smaller store. Has very limited options
July 2023 by Arabella Jones
I thought this shop is as big as the one in Bullring, Birmingham. There is nothing in this shop. They have tennis skirts of two brands, no dresses at all. I was also searching for adidas top/tshirt for the gym. The only choice was everything in black. Generally in summer you should make more colourful clothes available in your store. Your store looks like a graveyard
May 2023 by Remeez Jalal
Is this how rude you could be? I popped in to buy a basketball with my friends and your staff yelled no bouncing here. I mean am I supposed to lick the ball and test it? The lady at the till is good for nothing. The old couple were trying to pay with the card and they couldn?t remember the PIN number. The lady was like ?you don?t even know your PIN??. You guys trained for this or competing for the worst customer experience ever? I?m even amused at the recent worst reviews at the store and customers are still treated like trash!!
May 2023 by Doroteea Valcu
Lovely people,smiling and ready to support you in needs.Keep it going...
April 2023 by M TnyceGuy
Me and someone else experienced poor service from asian girl bossing about this poor girl with glasses on. She needs to wash her mouth and needs to work on her people skill
April 2023 by Na Cha
Filthy attitude from a chavvy South Asian short girl caked up with make up. Sack her horrible to her customers! I was awful back she deserved it!
January 2023 by Anastasia Lasco
05.01.2023 the most disgusting shopping experience of my life. Rude, inattentive, unprofessional and ill-mannered girl, took away all desire to continue shopping in this store. Please make an educational conversation with this lady, what?s that customer service. Special thanks to the young boy for his help. 1 star only for him
October 2022 by Sparicoz Williams
Really rubbish service extremely low stock 1 person serving every customer when I queried this I was just told yep by a rude employee shouldn't have expected more in run down aggressive stratford
