October 2024 by Genesis William
Poor overall customer service, need an increase in staff
September 2024 by Trushil Jani
Was confused with Meal deals +50p extra thing (In the screen it doesn?t show if Go large means for pizzas or fries) and Vippu, the staff member, was really bad unhelpful and looks she is tired for the shift. Unnecessary attitude towards me for asking few questions about meal deal. Give her a Shift off on weekends if she doesn?t want to explain properly or coordinate with customers.
September 2024 by Tay Richard
Wonderful service from Avi so welcoming so helpful and customer orientated Pizza Hut need more people like him ??
July 2024 by evelyn manuel
i did not feel comfortable when ordering especially when one of the colleagues were taking my order. I believe her name is Arifa. Overall i was very disappointed. Do better!
May 2024 by Nilla Naire
Pizza hut flavour pizza is always more soft and lovely to tuck into. Finding a seat in Westfield can be the most hardest thing to do. They should change their packaging to help customers walk off with ease. And continue eating.My son loves the flavour of the chips. And yes we all get very full up eating from here. Very filled up.
May 2024 by Romina Marco
Bad experience, I was waiting more then 10 minutes, they don't have water, and they are preparing pizza with out gloves, I will never come again
May 2024 by Anis Kadari
The food was not cooked well and the service was very poor
May 2024 by Uves Mansuri vahora
One employee I did not know his name he is Gujarati guys very bad behaviour use bad words very bad restaurants
May 2024 by uves vahora
One employee i did not know her name but he is gijrati guys and time around 6.20 pm use bad words towrds the customer very bad resturant
May 2024 by Dhanalakshmi S
I should have posted this earlier and I wish Google can give us the option for the negative rating!! We visited this food place in a mall as we were tired and hungry, ordered the pizza and the lady was so lethargic she gave the food from the over kept outside & we still didn't say anything took our food and when we tasted the toppings were sticking and food was rotten we told her about the food and she took time to get the new one, god knows if that was fresh or not but there were extremely less toppings and cheese was smelling bad. We still ate some and left. The very next day I fell sick and started vomiting, I never expected this kind of service and extremely bad quality of food.Kindly avoid, also the service lady near the til was extremely throwing attitude and no smile. Please be kind, we're here to eat our food and we're not eating for free, we're paying to eat the food.My opinion is to avoid due to stinking food, extremely bad service, waste of money and negative atmosphere.
May 2024 by Chiriac Ana-Maria
when I got to the house the lady started yelling and behaving very badly with the customers, I didn't get a receipt, she just threw it in the trash. Uniform policy, their shirts were very old and dirty, spreading bacteria everywhere! as a customer I want to be served properly, the hungry people who are stationed at pizza hut happen to this lady, they lose their appetite. we all have stupider days, but at work you have to behave properly....
May 2024 by beau bets
Obaz was refusing to serve us
May 2024 by Smit Vashisht
Very poor service....Some Indian girl who was rude...they were talking to chef in Indian hindi language and I know what they were talking because I am Indian....pizza was ready in a minute and it was very bad.....they should fire all of them useless people.
March 2024 by Locutus Borg
This Pizza Hut ?restaurant? is based in the ground floor of the Westfield Stratford store. It is a kiosk style outlet with a small kitchen at the back. You can walk up to the front, speak to someone who takes the order, pay, wait to pick up your food, and then find a place to eat in seating area for all the little eateries. At busy times, it could be hard to find a free table or seat, so bear that in mind. If you find a table, it is nice to sit there and reflect on things, I like the fact that the lighting in the dining areas is a little dim, which adds a little atmosphere, as much as it is possible to get in a crowded place.First off, if you like Pizza Hut pizza, you will like it. It is the same stodgy stuff they have been making for years, only this place specialises in miniature ones. You probably know what to expect of the food, and you will probably enjoy their offerings if you are a fan.For me, Pizza Hut pizza has never been particularly good to begin with. I hate its overly tangy sauce and chewy cheese. When they put tomato pieces on the pizza, they dice it up pretty small, and I think they don?t add enough toppings on. On the other hand, and the only saving grace of Pizza Hut is the cut of their mushrooms toppings. Most other places have thin mushrooms which lack flavour, but Pizza Hut always seems to find thick juicy mushrooms which are very enjoyable.That is the only positive thing J can say about Pizza Hut. The rest is all negative.The little kiosk offers tiny overpriced pizzas. For the price you can get bigger and better ones form just about any pizza delivery place or high street pizza take away shops. Why would anyone pay for these tiny, greasy discs? I came in here one day and decided to try the meal option, which includes one small pizza, a drink and fries. Their fries were just horrible, and tasted so stale, a bit like the monstrosity known as ?potato wedges?. The pizza was so greasy and, at around 5 inches, it is insubstantial itself. A big part of it is the crust, and it tastes so bland, they should actually pay customers to eat this stuff rather than the other way around.While wait times for the food aren?t too bad, the people taking orders got very confused when I told them I wanted two pizza deals, one with Margherita pizza, and one with vegetarian. Honourable mention should also go to the usual customers these places attract, the ones who can?t make up their mind as to what they want to eat, keep adding items and when it comes to paying they question the bill and phone their accountant and investment lawyer to ensure everything sounds legit. Then they try three different payment cards that all fail, so they call their mothers to ask the PIN numbers for the cards, which still don?t work, and the day their partner is coming down in a minute with the cash in two minutes (which turns out to be 15 minutes). Yup.Anyway?.There was a time when the UK did not have many pizza places, and Pizza Hut became quite popular, as they used to deliver food right to your door. Now, with so much variety and numerous places doing identical pizza to Pizza Hut, not to mention supermarket frozen pizzas, there is absolutely no reason to pay these extortionate prices. I am actually surprised Pizza Hut is still in business. Their products are poor and their prices are not competitive at all. Someone should tell them to look at their calendar and see that it is not the 1980s anymore.I mean, from a business perspective I can see why they opened these smaller Huts. They are designed to cater to the lunchtime crowds, the type of people who might buy other fast food. A small pizza, Fries and a drink as a meal deal might work for some, since bigger pizzas can be quite filling and not really the sort of thing people would consider for lunch very often.I just think pizza and fries is a horrible combination for a meal, since both make you feel bloated. Rather than offer fries, they should stick to just pizza. In fact, maybe it would be better to shut down altogether.Avoid.Vegetarian options: Pizza Hut offers several vegetarian options
February 2024 by Mohammed Hoque
Very poor service and product. Got veg supreme and only had 1 piece of tomato and 1 piece of mushroom, chips barely warm and no utensils. How can you run out of tissue and ketchup?! Avoid!
