January 2024 by Wendy Jackson
This used to be a terrible branch.with the staff acting like the robots that will soon replace them. However I was pleasantly surprised today at how patient and helpful everyone seemed to be.
December 2023 by Paul Webb
Don?t use this bank unless you want to wait for ever to be served.
December 2023 by sanah
Amazing staff. They were so kind during a really difficult time, particularly the gentleman at the front counter (I didn?t get his name unfortunately).
October 2023 by Na Cha
Today I witnessed on Wednesday September 2023 the sad reality as to why the branch is closing down. We went in for a large transfer at 11.05am after waiting nearly 1 hour, witnessing 3 staff members walking around with no customers, one went off the lunch at 11.30am with no consideration of serving us, no replacement as promised. Appalled after being told we were next, a staff member with a scarf on had taken another customer who came after us who was probably the replacement. Probably didn't want to do our transfer as maybe too much paperwork for her to complete. This affected our time as we have businesses to run.
October 2023 by Zilan
The worst bank ever, the manager is so racist and no one has a clue with what they are doing. Do not use the coin machine They?ll do anything to take your money and keep it
September 2023 by Tony Taylor
The branch is the worst I have ever been into, staff are clueless and slow, natwest want your money but don't want to give you a proper service ? they don't care about the customer like they did years ago.
September 2023 by Michel Hasanaj
It was a Tuesday of 2022, today is Tuesday 5th of September 2023 and Im still waiting to be served?
August 2023 by raphael basan
Deposited money into the new machines as they don't have tills or anyone to help you anymore apparently. Machine refused the notes but only gave three back from the twenty I'd put in. Lady said, that's what it does. As if we all know this. Lady, an assistant in a bank is there to help you, not frustrate you further. Depositing cash is way easier at the post office. You might as well close all your branches if this is how they're going to work. I won't use a branch again.
June 2023 by Nural Islam
Decent service and sensible opening hours
May 2023 by Aditi Patel
Their staff dont know their own bank account opening procedure they politely scanned my ID for account opening and forgot to scan back side of the ID wasted my whole month and when i went there the lady wearing hijab on front reception was rude and did not apologize for their bank error. I would urge anyone who is visiting this branch for account opening and if you are new to UK avoid it they will waste your time with their unprofessional poor level of customer service.
April 2023 by Brazilianna80tarotlimited
Farhana is the best at assisting with helping me. She is all I ask for no one else. She needs to be a supervisor asap
February 2023 by Andy John
Well, no issues at all. A branch as usual bank being, I got everything I needed so no complaint
December 2022 by Alf Mia
Professional service every time
October 2022 by S K
Can be queing for 10 days and still not been seen. Bring breakfast and lunch while you wait. Busy branch
June 2022 by Charlie Smith
A guy named Buchanan was very rude to my 81 year old grandmother, avoid.
