February 2024 by H Phillips
Great store and service. They had a good selection of shoes.
February 2024 by Georgia Pigrome
10/10 service with sales assistant Saneik
January 2024 by Ryan Evans
Great price of the shoes, but soured by the experience, playing some garbage music, then a chubby guy with a perm on the top told me I need to give him some piece of plastic from the inside of the shoe, when he said this my t shirt almost melted with how stinky his breath was... It would be wicked to not only get some customer service training in the store but also hand out some tic tacs or something...
January 2024 by Huseyin Ozkes
I was served by Umit for a pair of shoes. He was very friendly, welcoming and most importantly always smiling. Five star for Umit who was very helpful. Need more employees like him!!! Will be back to this store again! Thank you to Umit.
January 2024 by D Cenon
Very bad customer service,Me and my family went in to this store and saw a AF1 trainers for £84.99 The price ticket is on the trainers. I ask for the size that we need and the sales assistant then check the trainers and did her scanning on the inside of the trainers to check for the size and went and got the right size. And when I was about to pay they ask for £120.00 I then said but the one on the display is only £84.99.and when the manager was called and everything was explained to the manager, the manager then said to me, (whatever if price when scanned that's the correct price for the trainers.
January 2024 by KayC
Very disapponted with the service.
January 2024 by Blondie Greaves
Rang several times and they failed to answer the phone
December 2023 by Melanie Patrick
Terrible customer service. My daughter was trying on a shoe that she was going to buy and a staff member took it off her foot and sold it to another man. When I tried to talk to the staff member about him taking it off her foot he gaslighted me that he never did that.
December 2023 by Berta Kaguako
Amazing, Lara the storage manager was absolutely fantastic, and went out of her way to support us, thank you ??
December 2023 by Wai Yuen
Staff is rude and not very helpful. Bear in mind it was not even busy.
November 2023 by sarah flyte
Nicest experience I had in a Westfield shoe shop! The service was speedy, but I never felt rushed. The staff were friendly and helpful, I was helped by Suneik who was really lovely and informative. Thanks Suneik and the backroom staff!
November 2023 by lj artlife
A very nice shop to find a new pair of shoes
November 2023 by princess pinkie
it was very nice a worker named unit helped us really well and he was very professional.
November 2023 by Irum Sorathiya
Jashana was really helpful! Went above and beyond to make sure I got the right pair of trainers and was really patient with me. Thank you Jashana!
October 2023 by Search Agent
A big round of applause for the Foot Locker recruitment team, you successfully managed to get the most unfriendly staff in retail ?As many have already said, this is the worst Foot Locker with absolutely zero customer service. Downstairs is a great alternative to a night club with the music pumping so you need to shout at the top of your lungs to ask if they have these trainers in a size 14!
