October 2023 by Ancuta Ardeleanu
I visited Specsavers today and I had a very good experience. Everyone was helpful and nice. The girl who tested my eyes was friendly and listen to me and the lady Kanta was very helpful helping me to find the right glasses.Thank you very much
October 2023 by Davie Masser
Have used this establishment for both hearing aids and ophthalmology and found them very efficient for both . Just one glitch was that trying to get through on the phone to leave a message you can't always get through and if you leave a message they don't always phone back .I phoned at different times of the day before I managed to get through and an appointment . But it was worth the wait.
October 2023 by Carol Santos
I went today and this is the first specsavers that I went and it wasn't crowded and I could actually take me time choosing me glass tell Dr Komal what I feel and why I think I need new one's. She was very sweet and attentive, toke everything I said into conditions. I also had Dr Kanta who helped me choose my glass and made me feel very comfortable. I even recommend this Specsavers to my family as it is just outstanding ??.Dr Komal and Dr Kanta thank you for the help and assistance, can't wait until I get my new glasses.
September 2023 by Laleh Burhan
Very pleased with my visit. Both Gracie and Deborah did a great job! Very helpful and genuine.
August 2023 by Sian Bennett
Like a lot of people, I get free eye care vouchers from my work that only apply to Specsavers - and I?m not going to waste that. However, I have tried a few different Specsavers and my experiences had never been good, to the point where I had been willing to spend a lot more money on going to a smaller individual opticians. I came to the Stanmore Specsavers after my mum had had an excellent experience, and I too had the same.I get a bit awkward with Opticians - they?re the one place I feel nervous. But I was made to feel so welcome and at ease. I opted for the extra scan, and the lady who performed that was so friendly and calming and genuinely made me smile. The optician, Komal, who looked at my eyes was also so lovely and helpful. I even told her about being nervous about opticians and she made me feel calm and even spoke me through absolutely everything so I not only understood todays visit, but also what to look out for in future.Genuinely the best opticians I have ever been to. Would highly highly recommend
August 2023 by janine bennett
Gracie Talwar. I hope that i have spelt the name correctly. This lady gave me the most excellent service i have ever received. She gave me time and expainations that other opticians have never bothered to do before and because of this i have a prescription that has enabled me to see better than i have for years. Thank you
July 2023 by S K236
Polite, professional and helpful staff. Very good branch.
July 2023 by Shireen Qureshi
Incompetent staff! Came in to ask for some contact lenses and the staff were just not knowledgeable whatsoever ? they also stated they do not lenses of a -2.75 prescription which is very popular in London branches and i have no issues getting these from London Victoria or Tottenham Court Road!The branch at Stanmore is by the far worst branch I?ve stepped into! I have been there twice and both times they fail to get the basics right.Firstly they can?t take note of my name or details until I repeat this several times!Secondly the lady in the store kept asking me what type of contacts I wanted - I said I want contact lenses that I have been wearing for the last 15 years! Not the ones I have in ? which were given to me as an emergency from Watford branch!
July 2023 by elisa gowers
Very good value for money. Very convenient store.
July 2023 by Jonathan L
Excellent choice of frames and excellent service (not to mention the BOGOF offer!)
June 2023 by Ricky Berkeley
Not great when you receive emails asking how you're getting on with your new glasses and you haven't even received them yet! I have been waiting for over 4 weeks for them to arrive and still nothing. At this point I don't even want them any more and would much rather have my money back!
May 2023 by Encarni Prego
I visited Stanmore branch today and was seen by Gracie Talwar. She was really caring, knowledgeable and professional.Had a very thorough eye check.Five Stars!! Well done
April 2023 by Renu T
I am very unhappy with the services as I have ordered my pair of glasses from them and spent a good amount. I have problem with the glasses and wanted to see them as its really hard to work without the glasses but they don't have time to see their existing customers. The lady was so rude and couldn't even try to solve my issues. I won't recommend the Stanmore branch this is my worst experience with them.
February 2023 by Gadg Etman
My Wife and I did the whole process of eye tests (including the extra ones, which are charged). Bought a couple of multifocal each. Great service, good quality glasses. happy customers - we are actually using the same branch for about 10 years - and will continue to do so. One comment - please modernise your stock of frames - they do not seem to change for some years now - and if you visit any optician in London - much nicer frames. I am sure it is not an issue of cost - because the branch sell many designers frames
January 2023 by CARS POV DRIVE
All they care about is deals deals deals, offers offers offers. My eyes had been itching me and annoying but on a check up appointment they were more interested in getting me new glasses. Avoid this people they only care about your pockets.
