January 2024 by Ferzan Arsakay
Even they don?t use the word ?please?So bosy behaviour!
December 2023 by Galina Kennard
Once again the medicine is not available, once again the manager is brutally uncaring and rude, once again I have to look elsewhere for the medicine, once again the store is filthy, once again you?re receiving a bad review and once again you will not bother to reply because once again you don?t care. Dreadful!
December 2023 by Ebad Malik
The best customer service. Atiyya was very helpful honestly i would definitly come back.
October 2023 by Nina K A
Very dirty;the wooden floor;door matt all full of dirty ; 1 minute sweeping of the shop floor before opening would make a difference.Wonder how medicines are taken care of .
July 2023 by Georgina Mcinnes
Quite frankly the worst chemist I have ever been to in my life, which is a shame as I live so close. I have never felt so embarrassed and talked down to from the young girl in the head scarf. (Not the Asian one, she is lovely)Her lack of knowledge is appalling. I asked for Canesten duo and she refused to sell it to me, telling me I needed a prescription from my GP! This is not my first encounter with her, she is always moody, never smiles, no please or thank you. If you hate your job so much you should work elsewhere. I will never use this chemist again. Just look at the reviews below, it?s actually disgraceful.
May 2023 by Conor Henderson
Think the people reviewing are being a little harsh, I've been coming here for over 4 years and have never had any issues. The staff have been fine, definitely not incompetent or rude.
April 2023 by Seren Ahmet
APPALLING . They did not deliver my disabled mums tablets for over a week, even when we went in to pick it up there were not ready and promised to deliver it Friday. Now it?s the weekend and she?s left with no tablets which is extremely dangerous. So we are trying to get them through 111. They also never pick up the phones.
March 2023 by Julia Poole
This has truly got to be one of the worst pharmacies out there. Please avoid it if you can.Medications are often not ready when they say they are. Communication is poor (the phone line does not appear to be monitored). Staff are often cold, unfriendly, and unhelpful (with some exceptions of course).As someone who works within the NHS, it makes me angry and sad to think that many people who are vulnerable and/or unwell are trying to rely on this pharmacy, which is frequently unresponsive and unreliable.
January 2023 by NewestToad
Genuinely one of the worst places I?ve ever had the displeasure of visiting. Staff are rude and incompetent to a level that genuinely endangers peoples health. Would recommend going as far as you need to out of your way to avoid this place.
January 2023 by Patricia Vilani
I?ve never seen so many rude and unprofessional people working together in a pharmacy and unfortunately this is the closest one to my house
January 2023 by Céline Condorelli
Unpleasant, rude, unhelpful. Horrible pharmacy, avoid if you can!
October 2022 by em teedee
Avoid at all costs Somerford Grove GP practice are aware of the inadequate and incompetent service offered to patients here but still maintain links and NHS funded pharmacist role. Basic antibiotic not in stock, repeat prescriptions also never stocked, staff zero customer skills - it feels like walking into a year 10 work experience session - every other chemist in the area is 100% better
October 2022 by Amir Rahimnzhad
Worst pharmacey in area always there are 5 or 6 people but no one come to forward to offer you help I have been there 3 times in a week they couldn?t prepare one item prescription at the end I had to ask them give me back my prescription, I will get it somewhere else
August 2022 by Cristina Firpo
I tried to pick up a prescription that had been sent over via email from my vet as my dog had just been neutered and I needed to get it asap and this is my closest pharmacy. When I went to ask that pharmacist she was incredibly short and rude with me. She said they needed the original prescription not an email which multiple vets had told me I could do it this way. My gp always sends my prescriptions over via email and it?s not a problem. I don?t appreciate being shouted at when all I?m trying to do is help my dog be comfortable after an operation. Will not be going back ever again!
July 2022 by Regan Koch
Chaotic, poor service, prescriptions phoned in don't get passed on - observed three people having the same problem while standing in the queue.
