March 2024 by Vanessa Boulanger-Twigg
Opens 9:30 to 3pm. Sometime you just need to speak to someone locally to you to fix your problem not wait 30 min on a call. Face to face is undervalued.
February 2024 by YK
Very unprofessionalI had to wait 45mins for my appointment and when I finally sat down with a staff they made me feel unwelcome
February 2024 by irene lee
Thank you Ms. Dympan Gilbrigge for helping me resolve ISA ISSUES,She is friendly, I?m very grateful for your patience,Because my English is not good,Much appreciated.
February 2024 by Genet Tedla
Great customer service for a very busy barnch. All thier staff are friendly, helpful and professional. I came to this branch a few times, always consitent service. Thank you for support.
February 2024 by Mimi Januzi
Excellent help from one of the staff members called Azeez! He was very helpful and kind.
February 2024 by Feri Daftary
Aziz in St. John?s Wood branch was amazing! He resolved my problem in 10 minutes.
February 2024 by Rita Ritinha
Thank you Azeez for helping me resolve my issues downloading statements for my tax return deadline. Excellent service. Much appreciated
February 2024 by Alexander Loverdos
Azeez was extremely helpful and polite and to the point!
January 2024 by Matt Wright
Thanks Barclays St. John's Wood bank - speedy resolution of the banking issue I had, and excellent service from the staff. Thanks in particular to Azeez, who very clearly and quickly dealt with my enquiry. Overall, demonstrates the importance of keeping open bank branches, as not everything can be dealt with online. Much appreciated, Matt
January 2024 by A. Y
Very racist attitude from the black lady who stood near the queue to help. She was calm and helpful to a white lady but treated an Asian rudely. Disgusting!
December 2023 by ??????? ?????
Helpful staff.
November 2023 by Ewa
Great service!!!
October 2023 by Musa Özil
Dear Shihan and Dymphna,I am writing to express my utmost satisfaction with the service I received at your branch on 22/09/23 when I visited with my Mother. Your professionalism, dedication, and commitment to customer satisfaction are truly commendable.Shihan, your knowledge of the banking products and your ability to explain them in a simple and understandable manner made my banking experience seamless. Your patience in answering my queries and your readiness to assist at all times is greatly appreciated.Dymphna, your warm welcome and friendly demeanour made me feel valued as a customer. Your efficiency in handling my queries and your attention to detail ensured that everything was done correctly and swiftly.The excellent service provided by both of you has greatly exceeded my expectations and has set a high standard for other banks to follow. I am looking forward to continuing my relationship with your branch.Keep up the good work!Best regards,Musa (Son of Lal Bibi)
July 2023 by J L
Very simple! They don?t like to work in this bank!!! And you only have one person to do the job for 15 people!!! Very disappointed!
June 2023 by ELISA Ting
Very rude. Treats customers like animals. Unacceptable customer service. I would give zero star if there was an option
