“I am delighted to enthusiastically recommend the Southall branch of Topps Tiles. Our recent encounter with them was nothing short of exceptional customer service.Craig was brilliant throughout every part of the process and his colleague Mohammad was also really helpful. We got really good advice from them about all elements of our project, and they helped us select the right tiles for our bathroom which was a slightly complicated project with a number of requirements. They ended up needing to make a special order for one component which is being delivered from another store, and Craig went to great lengths to secure these tiles and even ensuring the batches/boxes matched.We were able to take home most of the tiles, some carefully selected tile edging trim and grout all of which are perfect. Craig even brought the tiles to the car for us.It was also a hot day and I am nearly 8 months pregnant and not feeling amazing, and they even fetched me a chair and some cold water so we could finish our order there and then. The kindness was especially appreciated!With Craig and Mohammad in charge it is abundantly clear that customer satisfaction is the top priority. What amazing customer service, we will always go to Topps Tiles in Southall from now on.”
Tile Stores
“I am delighted to enthusiastically recommend the Southall branch of Topps Tiles. Our recent encounter with them was nothing short of exceptional customer service.Craig was brilliant throughout every part of the process and his colleague Mohammad was also really helpful. We got really good advice from them about all elements of our project, and they helped us select the right tiles for our bathroom which was a slightly complicated project with a number of requirements. They ended up needing to make a special order for one component which is being delivered from another store, and Craig went to great lengths to secure these tiles and even ensuring the batches/boxes matched.We were able to take home most of the tiles, some carefully selected tile edging trim and grout all of which are perfect. Craig even brought the tiles to the car for us.It was also a hot day and I am nearly 8 months pregnant and not feeling amazing, and they even fetched me a chair and some cold water so we could finish our order there and then. The kindness was especially appreciated!With Craig and Mohammad in charge it is abundantly clear that customer satisfaction is the top priority. What amazing customer service, we will always go to Topps Tiles in Southall from now on.”