March 2024 by MANDEEP SAINI
I have lot of experiance
March 2024 by Imran h
One of the worst place for Sundays, never get in the car park on Sundays. It takes 2 hours to get out of just the car park
February 2024 by Gareth George
Always have had great customer service from this store.Great to be able to moore the boat up and have direct access to such a large Tesco. Cafe is handy for a breakfast, usually plenty of parking and a handy petrol station. Just wish they'd give up on the £1 on the trolleys. It doesn't stop them being thrown into the canal & the wheel stop tec is good enough.who carries cash any more!The lost star is because I also drive to this store as well. Sometimes it has taken over an hour to get out of the car park during busy periods. It is handy to have an extra so in town, but I saw people lose it on the run to Christmas in the vain attempt to get one car ahead of massive lines to get out. Being between Southall and the Hayes bypass between the M4 and A40 you can get a perfect storm of traffic.
February 2024 by Praveen Varghese
Tesco Extra at Bulls Bridge Industrial Estate, located on Hayes Road in Hounslow, Southall UB2 5LN, offers a comprehensive shopping experience that caters to various needs.The store's spacious layout makes navigation easy, with clearly marked aisles and ample parking space available. Whether you're stocking up on groceries, household essentials, or exploring their clothing and electronics sections, Tesco Extra provides a wide selection of products to choose from.One of the highlights of this location is its extensive fresh produce section, offering a variety of fruits, vegetables, and other perishables. The quality and freshness of the produce are consistently high, making it a preferred destination for grocery shopping.In addition to groceries, Tesco Extra at Bulls Bridge Industrial Estate boasts a diverse range of non-food items, including electronics, clothing, household goods, and more. The availability of these items, coupled with competitive prices, ensures that shoppers can find everything they need under one roof.The customer service at this Tesco Extra is commendable, with friendly and helpful staff readily available to assist shoppers with any inquiries or concerns. The checkout process is efficient, with multiple lanes open to minimize wait times during peak hours.Furthermore, the store's convenient location within Bulls Bridge Industrial Estate makes it easily accessible for both local residents and commuters passing through the area. Its proximity to major transport routes adds to its appeal as a go-to destination for shopping convenience.Overall, this store offers a comprehensive retail experience characterized by a wide selection of products, quality service, and convenient location, making it a preferred choice for shoppers in the area.Other facilities available are - 7 days hand car wash , electric vehicle charging stations and free cash withdrawals machine.
February 2024 by Cath Leverton
Shop was great but car park gridlocks so it took 30 minutes to get out of the parking space onto the road again ?
February 2024 by Sanjna Murti
Very unhappy with the cafe staff. They make you feel very uncomfortable.
February 2024 by Diab diabod
The CaféAt the Tesco is a GREAT place the have all day Nicely cooked breakfast or coffee after shopping or waiting for your car to be cleaned just outside. Food is amazing with lots of options. And drink as coffees or refreshments. Prices vary responsible. Staff are sufficient and friendly. The place is always kept clean and tidy. FIVE STARS ?? ???????? service from me
February 2024 by Claudia Leone
Total incompetent people that can't speak a word of English after they dragged me from an aisle to an other to find kosher products. It really makes me laugh when you look for exceptional customer service but your employees don't speak English and have no idea of what you sell.Then I waited 30 minutes in line because ONE till was staffed and had to leave the frozen products because they had started to melt already !!Hire staff !! And hire English speaking staff so that I don't have to come with an Indian interpreter !!!!
February 2024 by Jim Norman
Both ladies & gents toilets are in a filthy mess and over flowing!Staff not interested.Awful experience!
January 2024 by Rakeshkumar Patel
Huge grocery shop including clothes. Huge parking available for free. Problem is transportation towards southall. Only 195 bus available but all the time pack from previous stops.
December 2023 by Reer Miyi
Great superstore & staff very helpful. The only downside parking spaces are too close to one another.
December 2023 by Klaudia Bielasta
I wanted to share my complaint about people working in customer service point Bulls Bridge Industrial Estate UB2 5LN.I did recently my online shopping for my team as I was organising an Xmas party at work for them. I needed a VAT receipt to claim my expenses. I contacted the person via WhatsApp as per your steps online and I got a response that I needed to go to any Tesco extra with the customer service desk, give them my online order number and they would be able to print the car receipt for me.I went there last Sunday 17/12, I was there from approximately 12PM. I proceeded straight to the customer service desk and explained everything that I needed. The person looked at me like I was an idiot( this is how I felt) saying to herself, ? VAT receipt from an online order?? and she left me starting to call someone from her mobile phone. No acknowledgement let me call my manager and she/he will help you. Then she called the security guy asking where is manager on duty as he was not picking up the phone. she tried to call multiple times, then she called the manager on duty 3 times as well on the speaker over the store. No response at all. Then she said to me that maybe the manager finished a shift, I said how come there is no one to run the shift from 12 pm on Sunday if the store is still open. ?One of them is covering breaks at the track petrol station so can't come?. I had been standing there for about 25 minutes until someone came who didn't even introduce himself as a manager or anyone. He did not ask what is the issue, he just started to log in to the system and then he said to the lady next to him that the system was down ?Do you see there is no menu, should be a menu here to choose?, he said to me that he is not able to print anything as the system is down and he left, no apologise, anything. Very rude attitude. He left me with the lady who couldn't even provide the address to another store with customer service desk, she told me the name of the street but no address or anything and no guarantee that the system would work in that shop. I spend my time and money to travel to that store as I don't have tesco extra close to my home and left with nothing. Why do you have people working at customer service points who are not able to help, they are not capable of doing their job and same time they getting paid for it. Why manager on duty have to take 25 min to come to the customer service point? This is unacceptable! I am very disappointed and won't be back to this particular store anymore!
December 2023 by Ricky David
Avoid on a Sunday heavy traffic going in impossible to get out. 1.5 hours just trying to leave the car park. Exit lights are too slow. Toilets need maintenance.
December 2023 by Kush Mistry
DO NOT GO HERE ON A SUNDAY. I was stuck in the car park for an hour just trying to leave. The traffic management near the exit is awful due to a traffic light that doesn't turn green very often. Cars were absolutely gridlocked and it doesn't help that lidl is nextdoor, adding to the traffic. Tesco need to address this with the council because it is a joke!
November 2023 by Hassan W
Don't ever go there on a weekend, 1 Hour it took to get out of the car park. Absolute nightmare
