November 2023 by Pepet Pussio
Worse Pizza Hut to ever exist I can?t believe the managers are ridiculous and can?t even speak English. A staff called nawab is very unprofessional and rude when it comes to service he literally ruined the toppings while cutting the pizza used his bare hand (no gloves) and just picked it up and put it back on top and he speaks in his own language while serving customers and the worse thing is when they burn your pizza edges the just use the garlic powder to cover it up. Extremely poor service and I do not recommend people to order pizzas from here .
November 2023 by simran kaur
The worst pizza hut ever! My brother placed an order over the phone for one texas meat pizza and one chicken supreme. Order arrived an hour later with both texas pizzas which is not what we had ordered. The delivery man was silent and just stood there staring at my face which was ridiculous and a bit weird too. We called up the southall pizza hut branch to report this issue and the man said he will send out the chicken supreme. Another hour later, the pizza arrived late as per usual from southall and they gave us a supreme pizza which had beef and peperoni on there. I don't eat beef and that is not what we asked for so we called up again to complain and the man who said his name was 'prabkitkatleen' said we ordered a beef pizza. How ironic. The delivery man who was the same as before stated 'I don't know what you ordered on the phone', of course, to cover up for his southall branch, nothing new. He again stared at my face and was clueless. All I can say is Prabkitkatleen was rude and did not understand a single word of English. He said he was the manager but was extremely rude and accused us for ordering a beef pizza.. very interesting experience but all I know is that I shall never be ordering from this dodgy pizza hut again.Please be aware, they do not understand English, they speak jibberish and talk about their customers to the drivers in front of us! No professionalism and of course an expected terrible service as per usual!So thank you Prabkitkatleen for sending us the wrong pizza twice! I do hope you learn to understand customers better in the future! All the best!
November 2023 by SoundTracks X
Ordered margarita and received pepperoni. Completely wrong order. No one picks up the phone. Place should be shut
October 2023 by Inderjeet Uppal
Last week I ordered a regular pizza with fries and said it will take 20 minutes. After that, the delivery didn?t arrive at my house which I been waiting for yourselves therefore this was the worst service ever. Don?t recommend this Pizza Hut!
October 2023 by James Pandian
I?ve been on call 57 minutes on hold still going and they have not picked up I refuse Pizza Hut southall from now onwards I rather use tops pizza or pizza planet southall.
September 2023 by Abdi Yusuf
This Pizza Hut is terrible, why do they leave you on hold for 10 minutes answer then ask what you want then put you back on hold for 10 minutes ? Just go dominos their service is way better the staff here are rude and deliver your pizza with the cheese hanging off and crushed on the roof of the
August 2023 by H Sihra
Called pizza hut today to place an order but the bloke who answered the phone was extremely rude, asked about the offers and he wasn't interested in speaking at all, and he hung up! No customer service at all absolute disgrace!! Will not bother with pizza hut again
May 2023 by Karan Joshi
Very badservice staff don?t know how to speak with customer ??
May 2023 by Divya Sharma 1832
Consistently pizza was very tasty amd yum with great variety of topping , the staff was very well behaved and she had deliver my pizza even in rain it was fab
April 2023 by Mandeep Chohan
Georgiana is very nice person...she talk very nice with customer.
April 2023 by simranjit kaur
They dont respond to u when u talk and talk to each other instead of serving consumers i would not recommend
February 2023 by S G
Spent over £45 here. Ordered a few pizzas, saw the driver shoot passed my house on my CCTV. when he returned I opened the door while he was getting the pizza out to find that he was engrossed on his phone using swear words involving mothers and sisters in indian to which I had to hear till he saw I was there. Pizza was only luke warm, soggy and fairly tasteless.WOULD NOT RECOMEND !!
February 2023 by Dinesh kumar
Worst place to order pizza. They always run out of things and their size of portions of sides are smaller then any other Pizza Hut
December 2022 by Sonia Dhillon
There was barely any cheese on the pizza just lots of tomato sauce. No flavour Really disappointed
December 2022 by Trendy Diva
Absolute cons this place ordered a desert that did not come complete. Was told they had run out of ice cream . Took full money and we ended up throwing the desert away as it was not made well either. Awful service awful food overall stick to dominos
