August 2025 by Mr
11:25 i don't know her name short height lady first desk
Very rude / aggressive she thinking she running own bank in own country
Refuse to help me
When u complain to other Asian women staff you have to go home
I hope manager takes strict action against her
August 2025 by tech pech
The worst bank, the turban guy over there at the withdrawal counter doesn?t know how to speak. He is rude and the worst customer service he gave,
May 2025 by Umang_179
I visited Southall branch for my physical bank statements. The guy over there he said me we are not printing physical statements because we have stopped that from last October, 2024. But in February, 2025 I went to hamnersmith branch they printed my statement in just few seconds. So I felt it was very helpless.
May 2025 by raj chahal
I have been going to Lloyds bank Southall for many years. I cannot praise the staff enough. Nickhel helped me with my quiery quickly and also advised & set up an app for me. Excellent customer service.. Cashiers are friendly and helpful always.
April 2025 by SALAM OGLAH
Only in this bank
April 2025 by Nicolai Caldare
Yugi are the best one there!
March 2025 by Arita Krishan
They never helped me to get my money back, lazy staff.
March 2025 by mr singh
Zero management
Where our Asia community feel ashamed
February 2025 by Sadia Mim
Amazing customer service
January 2025 by izhar qadri
After a long time a saw an incredibly rude chap at the counter serving customers. Long waiting and on top you meet someone so unfriendly and unhelpful is a real nightmare for the customers. Usually this branch is very good but not sure what?s happening today. Young chap at the counter wearing green jumper needs a bit of support and training I guess. I know it can be challenging working in southall where you don?t speak Hindi but still this is not an excuse to be rude.
January 2025 by Seyyed Hosseini
They do not even deserve one star, they literally do not familiar with anything about their own bank, such a shame
November 2024 by Ravinder singh
Worst bank ever there?s only one staff here to help many of us. I?ve left my work especially to come over and deal with the problem that I have but it?s taken an hour and I?m still standing in line to get answered. Anim I believe the staff member is she?s just walking around here and there getting into other people?s matter and not doing her job. Such a shame staff.
November 2024 by Petro Yatsushchak
I am a customer of Lloyd's Bank. And I have seen long lines of people waiting in line for hours.
But last Saturday I experienced for myself what it was like to stand in line for an hour and a half. And I didn't get an answer to my question.
There are only two staff members, unlike other banks, such as Barclays, which I like.
The service staff does not work to send more satisfied customers, but instead waits for people to leave without answering their questions. As in my case. I am not satisfied with my last visit to the bank and I hope that the staff works better in another city.
November 2024 by rehana pervaiz
Very nice amazing location great staff top customer service it's just got the wow factor
September 2024 by inikolay
I want to appreciate Nick who gives me precious advice how to manage my account. This is not first time I been adviced how to secure my money and how to save money from my deposit. Today I asced who is the manager. Thank you Mr Arshad manging this friendly personal!
