December 2023 by Akash Ali
I'm core customer of Greggs from last 2 years. I spent 2 years in East London. I know how to make mocha very well but in southall literally mocha was awful as well as I told the guy you have to improve your mocha quality coz you guys selling cappuccino to mocha customers. If you go in Stratford or ilford or Romford you can see in fact you can feel different taste.
November 2023 by Johan Mariyathas
Great bakery with exceptional choice and customer
November 2023 by Razaul Haider
Very lovely place, always hot food, staff is very friendly & helpful, I mention Daniel. He is very lovely person, extraordinary great
October 2023 by Cherry Blossom
HiI was served by Daniel Carbon who was a supervisorThis man is an absolute diamondI sat in the restaurant and had a hot drink. I watched him interact with many customersHe was friendly, kind,smiled generous. He worked so hard and went the extra mile for his happy customers.He is a real asset to this store.The service I have received before this before was dismissive and unfriendly from Greggs staff in Southall.It doesn't cost anything to just be approachable and niceDaniel was all these thingsThe hot chocolate was nice and just sweet enoughThe pizza slices warm and just rightThe Tottenham cake was deliciousThank you GreggsThank you Daniel
October 2023 by Shibashis Ghosh Dastidar
?Southall Greggs??What a terrible service! This morning, I simply asked for my first cup of coffee and a breakfast roll. There were three ladies working, but one of them took my order without paying any attention. She quickly went off to do something else, completely disregarding my order. The lady who was supposed to make my coffee just left it sitting on the machine and went about her business. Then another lady came and started taking orders, clearly overwhelmed by the sudden influx of customers. To make matters worse, she handed my coffee to someone who had ordered after me, giving me the wrong one. When I corrected her and said, "That's my coffee," she had the audacity to argue back, saying it belonged to the person who ordered after me. Unbelievable! This is the kind of worthless service you can expect from that place. Absolutely infuriating!
October 2023 by Nina Bhachu
Absolutely rubbish service been in a few times in a week & there was is not enough food prepared wen yr in a hurry. The staff are very rude
October 2023 by Singh Jassi
Evita is very unprofessiona she talk very bad she showing attitude
August 2023 by Lol Sjsjsj
Today I just have been there to buy some food and a lady was serving and her name was Fatima and she was very disrespectful and she was shouting at me and especially because I am a customer I felt very uncomfortable and I will definitely not be returning back to this shop. The food is also running out and it was all left from early hours. I was definitely not that satisfied with this Greggs?
August 2023 by Jay Kay
Lovely and informative customer service received on Sunday early evening, by an enthusiastic member of staff - Pyara, well done... will be back, whenever im in town again ! ??
July 2023 by Mr. Goes
Poor service by the lady who was working today at 0753am
July 2023 by Cecca Travel
Very regular Greggs restaurant, nothing remarkable about it.
June 2023 by Moheed Aslam
Location is good, excellent service and extremely polite, food is good but portions are small for the price.
June 2023 by SAM KHAN
Staff are very polite greet you with a smile
April 2023 by Fassel
I haven't went to Gregg's a lot or gotten a lot of food from them so I will base this off what I know. First off, one of my Dad's friends works here and he is very kind because he gave us some free food. Secondly, I tried one of the things (I'm not sure of the name but it looked like a roll with frosting on it) and it was very good. I have also tried some donuts which are good so overall I have to give it a 5/5.
February 2023 by DA BEST
There was an African gentleman working here today and he was so polite and he helped me out a lot. I was having such a tough day and he gave me an excellent service.
