July 2025 by Tish Ahabwe
DO NOT ORDER THE BIRTHDAY FRAPPUCCINO! It tastes horrendous! And the vannila frapuchino is TASTLESS!
July 2025 by Karita Ramos
On July 9, 2025, at around 10:10 am, I ordered a Birthday Frappuccino, a Triple Chocolate Cookie, and a Dobbio Cafe Express. The total amount was £13.20. However, the attendant informed me that the Birthday Frappuccino was not available, and that a refund would be made, which I believe to be £6 or something. He did not provide me with the receipt, and it was my mistake for not requesting something that is mandatory to be delivered to the customer. However, I paid with my business account, which has a printout of the purchase. The problem is that he refunded a ridiculous amount. Starbucks does not have products, and I need to account for my expenses. How does this refund system work? Is it normal to steal from a customer like this, or was it a mistake? He required me to sign the receipt, which was done, but the refund only comes in after 24 hours. How should I proceed now? I want an answer.
July 2025 by Adrian Tompkins
Coffee OK but order wrong. And how can it be that you drink in but everything comes in takeaway packaging. Plastic plastic plastic... You would never ever get served a coffee in Italy in a paper cup with a plastic lid if you are drinking in. Starbucks eco rep is zero...
June 2025 by Fischer Yves
staff is not friendly
June 2025 by Linda Crossland
Good coffee and service with a smile.
June 2025 by Thet Htar Hay Thi
The worst customer service!!!!! All the drinks are really watery and even staffs didn?t make about the right order. ????
May 2025 by Ahmed Hassan
I usually go there afternoons but today I was there in the morning they guy there was horrible Amar was his name and not helping waited for a minute to place my order while store was empty he was chit chatting with other stuff and at all professional with rude face and not welcoming at no thank you no hello at all.
April 2025 by Louis MOREAU
Very good service and nice place to work or get a drink. Classic Starbucks !
The toilets however need to be cleaned more often
March 2025 by letusplaydarts
Why do Starbucks allow people who are not even paying customers to come in and use their sockets for long periods? I have just had to move because there was a man with his phone plugged in standing over me with a full view of my laptop. He hasn't paid for anything since he arrived about an hour ago. He has now taken the seat I was in.
February 2025 by Sergey
Why is that your toilet is always out order? Close the cafe if you can?t provide good service to your clients.
February 2025 by Louisa Dawes
Absolutely appalling service, gave me a large hit choc and small coffee, and more than anything they had no filter coffee and instead of any other starbucks and i mean any other - Sanjay would not give a americano, was absout as helpful as a hole in fhe head and quite belligerent. Im sure they will not care but we wont be going there again. Pret were next door and were amazing and helpful and cheaper.
January 2025 by Srikanth Ponnapalli
The place has limited seating.
December 2024 by carolina villa
Great customer service, I'm very happy with this store.
September 2024 by Suraj Vara
Staff laughed at my wife when she asked about baby changing facilities and we had to change our son's dirty nappy on a seat. Fair enough if you don't have it but the poor attitude from staff is unnecessary.
September 2024 by Paula Martin
You pay £5 for a coffee and a dirty toilet without a hanger
