March 2024 by vysakh sp
I I am very appreciate them which the way they dealing with the customer and the way they are reply back they will give a quick reply to our all queries about the property and the will assist me to set up my all bills. That's why I always refer the choice to my friends and than knowing one.
March 2024 by Lewis Okpihwo
@Will and Katie (South Croydon office), on behalf of family, i say a huge "THANK YOU" to the two of you for putting smiles on our faces ????. Our best letting agents two years in a row, you guys are awesome!!!...?
March 2024 by Blessing Isabella Upa
Michael Silk was an amazing agent to us. He was swift, professional and warm. We didn?t need to worry about anything. he was above all the best choice.
December 2023 by martyn gilbey
Just completed the sale of our flat today. Thanks to the two Dans, Skegg and Norris for their assistance throughout the process.
December 2023 by G Lafayette
We rented a property through Choices in 2019 and it was a terrible experience. We were told that the property would be professionally cleaned (including removal of mould), and all non-working fixtures would be repaired, before we moved in.On move in day, we arrived to the flat and it was in the same state we originally saw it, nothing had been cleaned and the fixtures were not working. There were nail clippings on the sofa (it came furnished), food under the cushions, food on the walls and floor, and the bathroom was grimy and clearly not even wiped down.I called and spoke with the branch manager who tried to be a real smart aleck about the situation, first telling me the place had been professionally cleaned and then telling me his agent never agreed that it would be professionally cleaned. He was condescending and rude.Unfortunately for him, and luckily for us, it wasn?t our first time working with a letting agency. Before we signed the rental contract, we wrote down everything wrong with the property and what we needed done before we would move in. The agent (who I recall was somewhat new) agreed to this and signed our written document.Upon explaining this to the branch manager, he at first did not believe me. He requested I send him a picture of the signed note, which I did, and he quickly changed his tune. Next thing he arrived at the flat, dressed in a suit and tie, and went to work cleaning our flat. He didn?t leave until we were satisfied with the job he had done. The only thing that he did not fix that day were the fixtures, which took many more weeks to get sorted.Safe to say, if we hadn?t gotten that note signed, the branch manager would have continued talking out of his backside to avoid any responsibility. Luckily we had a break lease at 6 months, and we took it.Moral of the story, avoid this place at all costs, or at least make sure you have proof of any discussions to back yourself up.
October 2023 by Lukas Pagirys
Thanks to both Dans and specially Dan Norris who was dealing with us throughout our house purchase, they went an extra mile to make sure everything has run smoothly and fast. This is not our first purchase and hands down it is best agency in Croydon.
October 2023 by Varkey Thomas
Unbelievably Frustrating Rental ExperienceChoices estate agent deserves less than one star, but unfortunately, I can't go lower. My experience as a tenant with them has been nothing short of infuriating.Incompetence Beyond Belief: I can't fathom how a property management company can operate with such a staggering level of ineptitude. They not only failed to address maintenance issues promptly but managed to make simple tasks a nightmare. It's astounding how anyone with a shred of common sense could make the mistakes they did.Communication? What's That?: If I could rate their communication as zero stars, I would. They ignored my complaints, disregarded my requests, and left me in the dark at every turn. I felt like a low-priority annoyance instead of a paying tenant.Unprofessional Behavior: These so-called "property managers" were consistently late in responding to urgent issues, and their demeanor was dismissive at best. It's as if they were doing me a favor by reluctantly addressing their responsibilities.Hidden Fees Galore: Prepare for a barrage of unexpected fees. They conveniently forgot to mention these extra costs until the very last minute, leaving me feeling like they were swindling me every step of the way.I cannot emphasize enough how utterly disgusted I am with this estate agent as a rental tenant.My experience with them was a maddening rollercoaster of frustration and disappointment. Save yourself the headache, and don't even consider renting from these clowns. They're a disgrace to the property management industry. They will cheat you and give you the worst experience of your life.STAY AWAY !!!!!!
October 2023 by May Properties
I don't think I could have asked for more from the team at South Croydon. Dan Skegg, Dan Norris and Nicola were supportive, proactive and instrumental in getting a difficult sale completed. Well done!
October 2023 by Dr Shadrach Ofosuware
My experience with choices was fantastic, to start off with Dan Skegg led the negotiations well. Dan Norris was also superb showing folks around and encouraging me with all the updates. Overall I can?t fault them on any thing. I highly recommend their services??..
September 2023 by Elouise Clarke
I am almost at the end of the process! I want to say a massive thank you to Dan and the team. Dan was so helpful and supportive throughout. I had a long journey to get here and I am giving 5 stars because it has been made easier by choices. Thank you!
September 2023 by Steven Tree
The staff were friendly and helpful, and very communicative. The process of buying was relatively painless and as smooth as could be expected.The only oddity to be aware of with Choices is their fee structure, with their fee notionally being paid by the buyer rather than the seller. I suspect it is intentional that this puts the fees in a sort of "no-man's land", with the seller seeing the fees as being paid by the buyer, and the buyer more likely making a total offer on the house and not being overly concerned about how it is split between the seller and the agent. Ultimately, it seems like the onus is on the buyer to make sure the fees are reasonable, rather than the seller. I found that in my case, they were not the cheapest, but also not the most expensive.Overall, I would be happy to buy through Choices again.
September 2023 by Dev Kamat
I sold my property through Choices Croydon. Dan Skegg and Dan Norris were very professional and supportive, providing honest feedback, clear communication and regular updates throughout the sales process.Very impressed by the service and highly recommend!
August 2023 by Chrisany Johsnon
I?m from NYC and I just want to say William was the person who assist me and my partner with getting a place and from the first conversation to the very last he was a delight nothing but great communication and understanding throughout the whole process catering as well if ever looking for an all around person ask for William he?s amazing great service great person thank you
August 2023 by steve azirou
I just want to say a big thank you to Daniel Skegg and his team on selling my property it was done with a high level of professionalism and they were always at hand to help me with any queries I had along the way, would highly recommend
August 2023 by ernie barnes
Not an easy sale by any means but Dan and Nicola remained calm and professional throughout (I didn?t )
