January 2024 by Mariah Loveridge
Picked my daughters bike up that I paid to be assembled and it was filthy handle bars wear dirty the wheels and got it home stain on the plastic white seat I can?t get off looks like a burn mark and the stabilisers were off balance and she couldn?t ride the bike until my husband redid the stabilisers
December 2023 by Jacob Kamper
Lovely place, the staff were very friendly and helpful! Will be coming here regularly in future, thank you :)
December 2023 by Jacqueline Daley
Absolutely brilliant service from Sunny/ Sunil. I did ask his name but the road was very busy.
December 2023 by 16 Gulliver
I needed new Bosch windscreen wipers, two front and one rear, with fitting. The staff could not have been more helpful. The wipers were in stock and with fitting it all took less than 10 minutes and cost £43.
December 2023 by NJLewis
I booked a slot for a replacement car battery on line, turned up and within 20 minutes, I was sorted and back on the road.I was surprised by how complex the job was and was extremely grateful that I paid the very reasonable £17.00 to have it fitted.Thank you for a job well done
December 2023 by Jill Hemple
I thought by booking with halfords I would get a great service however the garage I used under their name for a service was terrible. I had a new rear screen wiper fitted 10 days previously and the first thing they said was it had perished so needed renewed! After that the list of things needed doing amounted to over £1000 but when taking it somewhere else half the things were completely fine, I was offered a re-service but my confidence with said garage is now zero so I declined. I have wasted £240 for a service that I?m not confident the results are correct, such a shame because the store is brilliant.
December 2023 by Sheila Deegan
Excellent experience this morning at Halfords Blackfen.New wipers fitted in no time.Staff could not have been more helpful.Many thanks
November 2023 by Stephen Brown
Katie at Blackfen has done another marvellous job on my bike. I always take it to her to service. All of the staff there are helpful and polite, I really haven't experienced as good service at any LBS.
October 2023 by Darren Bennett
I ordered and paid for a part that their website said was 'in stock'. When I arrived around an hour later to collect the part I was told that it hadn't been delivered yet by Euro Car Parts! I explained that the reason I ordered and paid online with Halfords was because the website said it was in stock. I was again told that their parts are delivered by Euro Car Parts. So to sum up, don't waste your time going to Halfords, go straight to Euro Car Parts and save yourself time and money.
October 2023 by Yvette Mathurin
Excellent service from James,who knows his job very well. As i purchased my new road bike. Keep up the great work .??????
October 2023 by Sam Fotheringham
Booked and paid £185 for a new car battery and fitting. Had to get a jump start when I left work to get to halfords. Arrived at 5:50 to be told they couldn?t fit the battery as they were closing at 6:00PM due to staff issues. It quite clearly states online they?re open til 8 which wasn?t updated apparently. Was told all other branches are open until 8. Drove another 30 mins to halfords Blackfen ( luckily didn?t need a jump start this time ) . The guy from halfords checked my battery and told me they had the battery in stock but can?t install it because they don?t have the right logistics apparently?? so why does it allow me to enter my reg plate on the halfords website and gives me a selection of batteries to choose for my car model? Surely if your logistics don?t work for the said car model it shouldn?t bring up a selection of batteries on your site and state that they can be fitted in store. Below par service from start to finish in multiple branches. I?ve used halfords many times over the years and never had any issues. Don?t think I will be in the future
October 2023 by Neil Bewsey
Not the biggest Halfords, but they generally have what you need. Staff are always friendly. Parking can get a bit busy at weekends
October 2023 by tamara morrison
My first visit to Halfords -Blackfen was super helpful as I needed a new battery fitted which was done in quick time and with a professional attitude. Thank you Halfords staff !
October 2023 by sue downer
Excellent overall service from ordering to receiving the goods I ordered. The staff were extremely helpful.
September 2023 by Gordon Davis (GJD)
Lights were bought at Halfords and fitted by a Halfords specialist. The lights blew so went went with the bulbs left over to be fitted again. Was told that they were the wrong bulbs and we would have to go to a Hyundai specialist. They were a bit confused when I told them the above and it had been done there before. No support to rectify and poor customer experience. Waste of time and money.
