February 2024 by Lorraine
A wonderful experience at this lovely Opticians - I was made to feel like a valued customer and given a first class service - the staff are extremely helpful, friendly and courteous. The optician was amazing and I was made to feel relaxed during my eye examination. There is fantastic display of frames and something to suit everyone - If you want an opticians that go that extra mile then look no further than here
January 2024 by Peter Wiltshire
I had my annual eye test last week could not have asked for greater care or professionalism from everyone in a relaxed friendly environment. Eye health is just about the most important aspect of my health and it's good to know you are in safe hands.
December 2023 by Catherine Reece
I received great friendly and helpful service from the moment I walked through the door to the time I left, from both reception and admin staff to theOptometrist. Highly recommend.
December 2023 by richard chang
Excellent Experience Thoroughly Took Time With Eye Test And Explained Lenses Options
December 2023 by Phillippa Crockford
Professional, patient and so friendly a pleasure to utilise.
October 2023 by Simona
This is the second time I travel for one hour on a Saturday morning to collect my lenses only to find the shop closed . Of course they always have a note on the door with some poor excuse like "closed for staff training".The staff should be trained to understand that some people are not free between 9 and 5 Monday to Friday and therefore Saturday is the only option they have.And if you decide to close on a Saturday send an email informing your customers about it, that's why you have everyone's phone number and email address.This is ridiculous, I can't believe there are still businesses in 2023 using the old note on the door way of communicating important information
November 2022 by Kirsty Aston
My daughter and I were given such a lovely, warm welcome by the team. Everyone was helpful and polite, as well as very patient. They were recommended because they were also so patent with my elderly grandmother who suffers with dementia. Great work from all involved.
November 2022 by Marie Montague
Excellent service from Collets - particular from Krishna who was so patient and thorough with my uncle finding out exactly what he required and what would suit his life. Couldn?t recommend this practice more - lovely staff.
November 2022 by barbara tauszky
A big thank you to the staff at Collett?s for dealing so quickly with an eye problem I had. The treatment and advice was first class.
November 2022 by B R
The receptionist and optician were pleasant and helpful. However I found the dispensing optician was rude and unfriendly. Her rudeness made me take my business elsewhere
November 2022 by Paul Luchford
Superb opticians still has the personal touch can't fault it
November 2021 by Chris Parmenter
It's very rare that I write a google review. In this case, I felt it was a must. After buying my first pair of glasses online and being unsure if they are correct or not, I called Collett on a Friday and was given an appointment the following day. Simon very kindly checked over my prescription, checked my glasses and offered advice. All free of charge. The whole experience was outstanding. As others have mentioned, there is a true family feel inside collets and everyone was very very friendly and couldn't have been more helpful. I have only been home from my appointment for 1 hour and have already recommended them to two family members. If you need to see an optician, Collet's are a must. Thanks again (from the wally that bought his glasses online!!).
November 2020 by Adrian Sels
Brilliant helped me all my life since 1968.One of the best if not the best.
November 2020 by Chris Prange
I have received excellent service over the years from this lovely family run independent opticians. I always get a great eye test regardless of who I see and all the staff are friendly, helpful and informative. At a recent experience with my daughters first pair of glasses they were so helpful. Special mention goes to Simon who is extremely knowledgeable and obliging. It's better to support a local established family business rather than the big corporates.
November 2020 by xX_I'm_A_Buff_Baby_Xx_6ix_9ine Lol
Have been going to Collett?s since I was 10, I?m now 51.Great service at both shops, first from Jimmy & then Michael and all staff since.I now take my own children and at one regular check-up for my 10 year old at the time, they found he had a torn retina & sent us straight to Moorfields.Thank good they spotted it ????????
