January 2024 by jenny myles
I didn't not go ahead with my bathroom. As measurements where taken incorrectly. Very over priced, policy is not to let the customer see the brakedown. Very unprofessional
January 2024 by se tonin
Bad manners bad manigmend i have been going to sidcup store in last 10 years went there in September to buy materials,i had small operation in my left foot as i was waiting near till i seat down literally for 30 seconds this rude lady said move your bottom from there as usual in uk use the word F no children around she called security that i did swear to her what lovely mum she is to grow up kids with lias anyway security lady turned with this mr black rude man apparently store supervisor pointed at me you not a allowed in this store anymore i tried to explain what exactly happened mr rude man big mouth was not listening i haven?t been there since and i found dartford and eltham store very helpful and polite !!!
November 2023 by David Harper
Busy but had some good offers and had what I went in for.
October 2023 by Arpana Felix
Special Mention to Customer Service Advisors Ms Sally and Ms Sharon who went the extra mile to sign us up for B&Q trade card and delivering best service.
September 2023 by Rumpfuttock
Good for the basics, but if I need a wider selection of professional materials I have to go Bell Green B&Q
September 2023 by antonio pires
I cannot give lower than 1 star that what they deserve.Customer service non existent.Been waiting 12 days for my refund from this people.Call 6 times, different people. And the last one says to me they fervor to press the refund button(!,!;££;!£).Disgrace???
August 2023 by Ava casaarw
good selection of items,however staff were all just standing around.when we asked for help,they did not direct us to the item we needed but just told us an aisle to have a look down.we wasted a a lot of time looking by ourselves,just to be told that they got the wrong aisle.secondly,when we asked for help a second time,they all looked very disinterested and argued with us when we said they looked disinterested
August 2023 by Earl Case
Always helpful. The CSR left his shelf stacking in the Tools Department to help me locate a Gardening item.
August 2023 by David P
Five star- more stock than I have ever seen at any other B&Q. Clean store and friendly staff, now that's unusual.
August 2023 by Ehsan
B&Q is my favourite tool shop in the UK. It is enough large with wide range of every diy tools and products with fair price and fantastic customer service. Actually there is nothing that I do not like about this branch.
August 2023 by Neil Bewsey
Definitely targeted at the weekend DIYer. You pay more for what you're buying but it's all ok display which makes it easy for those not in the know to make a decision. Staff knowledge is generally around price and no greater depth than that. But, it does the job.
July 2023 by Karen Harwood
Spacious, easy to find what you're looking for, staff helpful - made shopping easy for us
July 2023 by Henry Dyck
This store has a great variety items. The aisles are wide and clear for easy moving. The self check out has staff to help. The lady who assisted me was very friendly and helpful. Overall very nice place to shop.
July 2023 by Harvey Pitchford
Good quality DIY warehouse style shop.Works well for DIYers and trade.Great collection of lighting and paints.
July 2023 by Mehmet Salih
I'm a handyman engineer by trade in and out of all toolstation screwfix selcoBut when all fails you can rely on good old B&Q never let's me down nice and local and have always got loads of stock big and small