February 2024 by Munyangaju louis francois
Customer focused team.Quick service.
February 2024 by Ionut Delu
After ordered a pair of glasses that you actually get 2 pairs for oneI wanted only one that turns dark in the sun they didn't put even that into it went back to ask why and was their mistake they forgot or something..They took my glasses and now I'm one week without glasses until they make it to get darkHow am I supposed to see with the old ones they didn't even care about that .so I guess is yhe last time I'll do my glasses there
February 2024 by Cecilia
Convenient prices for glasses and contact lenses, and helpful and professional staff.
February 2024 by Manvinder Gobindpuri
I have been with Specsavers for number of years and I have always had a great experience. From the moment you walk in, you are greeted with friendly staff members. They are quick to take your details and ensure your pre eye test check are complete.I was seen by Kam who is a highly trained optician and is very helpful, he has great attention to detail and talks you through each step of the way.The branch has an amazing range of glasses and I found what I wanted. The frames are always being refreshed so there is a variety to choose from. The floor staff are very helpful with choosing a new pair of glasses and give a great customer experience. I would highly recommend going to Specsavers in Shepherds Bush.
December 2023 by A Ahmed
I want to specifically commend Nicelle, the assistant at Specsavers Opticians, for her outstanding help during my review test.Her expertise and assistance greatly enhanced my experience, and I appreciate the excellent customer service she provided.
December 2023 by Andrew Bulley
I came back to have the lenses adjusted and everybody was so nice and helpful. Especially the the assistant called Dolly. Thanks to everyone.
December 2023 by Holly Bogira
I needed some contact lenses urgently as I was away from home and had forgotten mine. Dolly, at the Shepherds Bush branch was extremely helpful and friendly and sorted me out perfectly. Amazing customer service!
October 2023 by Natalia Ali
Very rude stuff I called the store twice they answer the phone then they hung up plus non off them have good experience they dont know what they doing they all need to be trained again and learn how to respect customers
October 2023 by Zele Getu
Bad quality but expensive glasses.
October 2023 by Amy G
Great service and I felt really cared for as I was in some serious discomfort. I felt reassured and taken seriously. Staff were helpful, kind and friendly.
October 2023 by Silvia Diaz
Fantastic customer service! Keep up the good work!!
September 2023 by Nigel Singh
Great staff, great service.
September 2023 by laura royde
Every branch I have ever visited of Specsavers has had polite, efficient and kind staff. They are a delightful organisation to deal with at every level.
September 2023 by Chrissy Lewis
Staff were very pleasant and helpful. Glasses arrived for collection before the due date.Would definitely recommend this store.
September 2023 by Luke P
Amazing service from Nicelle today - could not be happier and could not recommend this branch more!