February 2024 by Shannon L Passco
I had a lovely man called Shach ( I think that's how he said it was spelt, forgive me)He was so helpful, I was in a fluster and he calmley spoke to me about the charms, what works best with the charms, different ideas to go with it, and extra thought into customer needs. Thankyou ?
February 2024 by sasha par
A very kind customer service, specially from Nikhil who was trying so much to find a ring for me. He is very understanding and extremely helpful.I highly recommend this shop.
February 2024 by Anastasia Le Même
Do this store even pick up the telephone.....I have been trying to call them after a missed call from them but no one ever answer!
December 2023 by Lessgo
Jasmine was very helpful and made my first experience shopping in pandora a lot easier. Very patient and respectful thank you
December 2023 by Andreia Omori
It's the smallest in London!!! The attendants are very friendly!!!
December 2023 by Cristina Carapinha
Great service! I was served by the loveliest person, Iqra was very sweet to me and helped me choose a charm for my bracelet.Thank you for being so kind to me Iqra, I really appreciated it.
December 2023 by Catarina Falk Cerri
Outside at 10 am today 28 November 2023 and said good morning to the girl who was opening up . Rather than saying good morning back she put her hand out and said ?could you just wait until I open the door ? in a grumpy manner. I was standing still and had made no move forward . When I finally had the great privilege to enter the shop I found it dirty and scruffy. Another lady behind the counter looked at me as if I was the worst enemy ever and I asked if they had gold initial s ?nah, silver and rose gold?. I said ok, let?s have a look at an L in rose gold. She looks around for a bit and then, without barely looking at me ?nah, ain?t got no L?. I will never visit this disgusting place ever again. Shame on you for treating your customers with such contempt.
September 2023 by Maria Doyle
Great customer service and friendly staff
September 2023 by Sindy Martin
Very nice !Staff is perfect!
September 2023 by Nichola Keating
Lovely staff snd lots of choices , would definitely return for more purchases
August 2023 by Rebecca Moore
Initial service was speedy and staff were very helpful and kind. However, I went there a second time to replace a gift that was stolen the same day, and the service I received was quite awful and disgusting to put it shortly and has put me off buying from here for a long, long time.I was told they didn?t have it in stock, which is fine. But Yullia (the employee) serving me could see I was quite obviously stressed and tearful when I explained what happened to the first ring, and I was met with a blank stare and ?what do you want me to do?? Honestly, they shouldn?t be working in customer service. My cat could probably give me more sympathy & better customer service.
July 2023 by GSA Signals
I was served by a lovely young lady called Suman, she was so helpful. I went into the store the other day and she helped me pick up a perfecf gift for my wife. Id like thank the store for hiring such a attentive young lady. Great service. Great product and great Staff!
July 2023 by Mr G
Outstanding service.Was served by a young gentleman and he explained the ring sizes to us very well.Thank you so much.
June 2023 by An ordinary Geezer YT
Hey to whom this may Concern , I felt very welcomed and Was properly looked after and made sure i understood what it was i was purchasing from pandora ,Was getting a gift for my niece And honestly if it wasn't for The Excellent Sales assistant georgia i would truly have been lost she helped find the Perfect gift had a great positive attitude ,didn't rush and really made sure i knew what i was getting .I Really appreciate how she had the time to in depth explain The value and And meaning behind the gift for my Niece What a legend !
June 2023 by Lulu Paris
had a lovely young lady help me out last wednesday she helped me choose a sentimental gift for my 18 year old daughter, she was a very polite and kind young lady i do believe her name was georgia