March 2025 by Ca Wong
The staff were diligent and told me exactly what to do, no complaints here. And they got the job done
November 2024 by Ginny Jani
Staff are good, though it was a long wait to get to the counter. I wanted to send money to Australia, but it was impossible, though I had most of the info.Their procedure needed an IBAN, which the Oz account did not provide or need! I used another transfer agent, which ironically uses Nationwide to check things online and it was at least £20 cheaper than N/wide!
September 2024 by Ellena Bossom
Eisa was really helpful in explaining about all the savings accounts and helped me open them and apply for a credit card. I feel a lot more organised with saving my money now. Thank you very much.
February 2024 by Filf
Walked in to find out how to open a bank account and had done it successfully with a guidance of friendly staff.Nowadays it is literally self service procedure which is done on the bank office planchet, one needs to have a valid passport on him/her/them.Thanks
July 2023 by Ash Knight
Really helpful staff who dealt with my queries to the fullest extent. They tried extra hard to explain situations and provided me with a personally tailored customer service experience. A very polite lady here (perhaps the manager) explained some products available to me very openly (pros and cons) with no hard sell. I feel satisfied that I could trust them to help me make sensible choices for any investment. They were honest even about the things they wouldn't be able to help with immediately but persevered to achieve an appropriate and satisfactory solution.
May 2023 by marek calka
very lazy woman working there avoiding her job.
February 2023 by Maryomaa II
Very nice experience.
December 2022 by Judy Syratt
Always polite, nothing to much trouble, been a customer for 45years and never ever had a problem. Thank you nationwide.
July 2022 by Hazel Knight
Great service
February 2022 by Mr Robertson
LOL where do i start ??????1 star is way too good for them.Closing account. Bye ?
October 2021 by T.K W
I?ve popped in twice maybe 3 times. The service has been good/acceptable. Very limited open counters. You can cash in using the outside machine but not the inside machine?! The staff at first glance look a little unhappy/grumpy. Once once you speak to them they seem okay. The young man behind the counter is very friendly. 4/5 stars easy if it weren?t so rundown and unmaintained. I can honestly say it looks like a rundown dump, both on the outside and inside. It?s a little shocking; it?s a bank after all and not a post office in a deprived area. I would love an explanation on why the bank looks the way it is. I bring your attention to the dirty walls the badly placed posters with double sided tape as well as the tape residue from removed posters? the place at the least needs a paint job; and it looks unbelievably messy behind the counter when you peak over. Again the service was good but I strongly believe it is down to the staff and or management to do something about how the actual bank looks/feels. No matter the weather outside - you could be in Marbella with a winning lottery ticket, the moment you step foot in that bank you?re immediately slapped with depression! My god this place is DULL. Maybe switch the lighting to cool white or something. By the way bank or building society or whatever you want to call it I?m sure you can find the money to give that place a good scrub; if it?s not for the customers it should be for you the staff/management, I can?t imagine how you stay motivated! Thank you.
July 2021 by claire louisiana
The big girl on the tills was rude and unhelpful. How is she a staff here?
July 2021 by Sarah Goodman
Lovely people working in there xxx
September 2020 by Rachit Patel
Very very bed service ?...staff members dose not support to international student..and Don't deserve singal star?
July 2020 by Gie TheReds
Worst staff ever, not helping customer at all. Very very rudeeeeee...
