February 2024 by Anita Hall
Faduma supported and coordinated every aspect of getting the correct medication and dose prescribed for me, and took a lot of anxiety away from me having to call the clinic, the GP, and the pharmacy to address the issues I was having with my prescription, so thank you Faduma for taking time out of your hectic schedule to care for this vulnerable patient and you went over and above your duties to assist, and sort out my medication. Thank you for your professionalism and kind nature. Linda
February 2024 by Bhav
Worst unprofessional 3rd world pharmacy. Staff don't care, have no decency and courtesy to speak, long waiting times with no updates even when there is hardly anyone there. When you ask them for an update then the time elapses after the time on the ticket, staff talk to patients with attitude and no empathy and are very immature imho. I have no idea how they still have a license.
February 2024 by C D
Truly indecent, I entered, there was no one there, I said hello but no one noticed, I had to show myself in the back because the two girls were chatting so loudly that I couldn't hear them and they handed me a ticket with a number to wait up to 15 minutes. But they are crazy but who do they think they are kidding. This would be a hospital pharmacy?. it really sucks I've never seen anything like it!!!!!
February 2024 by Gosia Maciol
I had to wait over an hour for my prescription.
January 2024 by Simon-Pierre Laurent
Simply once of the worst pharmacy in London.Extremely long waiting time. High prices.
December 2023 by Tanariri Rupani
Only go here for emergency prescriptions. Otherwise I go to my local Asda Pharmacy.Their prices are almost 40% more dearer, so if you can wait better to go elsewhere.
December 2023 by Will
Uselessly slow and impolite. Only time I've ever had to wait longer than a few minutes for a prescription.
May 2023 by Ninz Patel
Absolutely awful pharmacy extremely slow, even when they've been sent the prescription the day before by the Dr's at the Hammersmith hospital.No care from the staff or sympathy for those who are extremely unwell.. They still make you wait for an hour generally.They were supposed to post some antibiotics which they were short of the following day as I didn't have enough and wasn't well enough to go and collect it the following day it arrived over 3 weeks later.. No point in receiving that late!!!
April 2023 by Jeff Abell
Ridiculously slow. Had to wait 45minutes for a prescription.Recently they are getting slower and slower
March 2023 by jo bliggs
Awful. If you call them they answer the phone after letting it rung for ages but just cut you off. Customer service Nil points.
March 2023 by Eri Mizuno
Terrible queue and service. One medication was out of stock, but they never follow up.
February 2023 by L Tulloula
I wouldn?t even rate it a 1, absolutely horrific service and rude staff. Be prepared to wait over an hour for the most minuscule prescription. Slow and constantly just talking away to eachother instead of doing their job and getting peoples prescriptions handed out. Always so packed as they taking so long so there is no where to sit.
February 2023 by Heilala Pikipeavela
A long way from Westminster
January 2023 by Wendy Hutt
Great service at Lloyds chemist in Hammersmith hospital this morning. I paid for prescription then decided to buy an annual subscription for my medication. The staff member gave me an immediate refund for what I just paid. No hassle, very polite and helpful. Thanks so much. I?m a great believer in giving feedback for good customer service. ??
January 2023 by Leart Hadri
Poor service every time make you wait an absurd amount of time for no reason, and staff are very rude when questioned about waiting time for prescriptions.